Chargebee Reviews in June 2026: User Ratings, Pros & Cons

Great UI

What do you like best? Chargebee has been a great product in terms of managing the client finances and one of the easiest and user friendly UI . What do you dislike? Well I think it can be more articulate and hence the the improvement Recommendations to others considering the product: Yes I will What problems are you solving with the product? What benefits have you realized? Client Invoicing Managing Finances Orders Approval

It was all we needed, and more.

What do you like best? Refunds are easy, recover debts is easy... all is well thinked. What do you dislike? Checkout page customization when not using the API Recommendations to others considering the product: Learn all the details before going live because it has a lot of options and some of them can be very useful along the way. What problems are you solving with the product? What benefits have you realized? All Subscription Billing, one less headache.

Agile Subscription services and wonderful pricing model

What do you like best? As our SaaS business has developed Chargebee has been able to accommodate the changes we made to our customer offering. I love the revenue story models. The free pricing module for the first $50k and fixed pricing ever after is really great from our point of view. If meant that our launch in a paying module had a low marginal cost. What do you dislike? (i I want an Excel interface. I run a series of financial control and marketing reports each month. To do ...

Fantastic product

What do you like best? As a startup and a company that was bootstrapping we were looking for a subscription billing service that could provide us with the infrastructure we needed without having to build ourselves and the costs involved with that. Chargebee has integrations with everything including Intercom, and Xero. Their customer service is exceptional and the backend of their platform is easy to use and thoughtfully designed. What's more, is that the first $50k of revenue run through ...

Good for manage subscriptions

What do you like best? Invoices generated for clients automatically What do you dislike? SEPA does not sync , have to request support at all cases What problems are you solving with the product? What benefits have you realized? One place to keep all clients subscriptions while it's free

11 months in and going strong

What do you like best? There is no denying that Chargebee is a great platform for keeping track of your invoices and it has some really cool integrations wit many of the main payment processing providers like Gocardless, Stripe, PayPal etc.. What do you dislike? The customer portal is a little restrictive to just the main contact and this need a bit of work still. Recommendations to others considering the product: Just go for it. It is fairly user friendly and you just need to set ...

Great Recurring Payment Service

What do you like best? I love that Chargebee allows for multiple payment processors to be linked within your account. Super helpful when needing to reallocate processing to another provider every so often. What do you dislike? I wish the Plan checkout pages can prebuilt with their own pages, I stead of having to embed them with a webpage. Recommendations to others considering the product: Make sure you have some IT knowledge or an IT pro to help if you're implementing this for use ...

Game Changer

What do you like best? Chargebee allowed us to spend less time managing and collecting payments and more time on what we do best. What do you dislike? For a long time the lack of a mobile version was an issue but this was resolved. I think the pricing is a bit aggressive for smaller non-profit businesses like us and would like an additional tier that's more affordable but for what we're getting this isn't a massive issue. Recommendations to others considering the product: Spend your ...

A simple service that enables my business, with great support

What do you like best? Chargebee is simple to use and I love that it's free to start with so I can test my business idea without committing to fees. The interface is really useful in terms of seeing where I am, how my service has grown and identifying individual customers. What do you dislike? It is a little bit complicated to set up (though I got the hang of it. I wish it was easier for me to let subscribers customise their subscriptions and give me extra information - currently I ...

Excellent customer service, complex automation

What do you like best? The Chargebee platform allows up to have complex billing on the back end for extensive record-keeping, while still presenting simplicity to our customers. The support team has been excellent in helping me get up and running, as well as diagnosing any new issues. They make me feel like I am their only customer. What do you dislike? There is not yet an easy way to sync customer billing to a quarter or a half-year. I am told that this is in the works. Chargebee ...