Chargebee Reviews in September 2026: User Ratings, Pros & Cons

Best billing solution

What do you like best? Chargebee offers an entire ecosystem of support, expertise and best practices which help to grow. What do you dislike? The UI can be a bit dragging and makes it difficult for one to stick on the software. What problems are you solving with the product? What benefits have you realized? Besides managing your subscriptions, it does something very important. By using their payment form on your website, you can easily integrate with several payment processors. This ...

Good overall experience

What do you like best? email support was satisfactory as they respond within 24 hours and migration team has helped as well. What do you dislike? onboarding for new free client is average. You have to rely on do it yourself everything as there is no onboarding call to discuss the business and what could work best. What problems are you solving with the product? What benefits have you realized? automating subscription.

All in one solution

What do you like best? The content and tutorials are on point. You can simply tell developers to read the documentation and they find everything they need What do you dislike? Nope, nothing really I can currently think of What problems are you solving with the product? What benefits have you realized? Automated billing, multiple payment gateways, complex subscription models

Very Good

What do you like best? It allows me to check on my accounts' balance transparently. It also allows me to keep track of what is due from my clients and when. It is also synced with most of the software we work with for even more visibility. I can have slack notifications about due billing and chargebee picks up the number of subscriptions automatically from our software. It's a good software. A great software even. What do you dislike? Maybe reporting could be a little better ...

Great UI

What do you like best? Chargebee has been a great product in terms of managing the client finances and one of the easiest and user friendly UI . What do you dislike? Well I think it can be more articulate and hence the the improvement Recommendations to others considering the product: Yes I will What problems are you solving with the product? What benefits have you realized? Client Invoicing Managing Finances Orders Approval

One of the best Revenue story

What do you like best? Well customization of dashboard was one of the best part to use chargebee What do you dislike? Sign up dates were not accurate to be precise our sign up was on September'2018 but we got to see Oct'2018 as our sign up date, This as impacted our one year revenue data and we had to suffer for it. When we reached to your support to express our concern they were helpless Recommendations to others considering the product: If you're looking for Subscription, ...

Fantastic product

What do you like best? As a startup and a company that was bootstrapping we were looking for a subscription billing service that could provide us with the infrastructure we needed without having to build ourselves and the costs involved with that. Chargebee has integrations with everything including Intercom, and Xero. Their customer service is exceptional and the backend of their platform is easy to use and thoughtfully designed. What's more, is that the first $50k of revenue run through ...

Agile Subscription services and wonderful pricing model

What do you like best? As our SaaS business has developed Chargebee has been able to accommodate the changes we made to our customer offering. I love the revenue story models. The free pricing module for the first $50k and fixed pricing ever after is really great from our point of view. If meant that our launch in a paying module had a low marginal cost. What do you dislike? (i I want an Excel interface. I run a series of financial control and marketing reports each month. To do ...

Good for manage subscriptions

What do you like best? Invoices generated for clients automatically What do you dislike? SEPA does not sync , have to request support at all cases What problems are you solving with the product? What benefits have you realized? One place to keep all clients subscriptions while it's free

I love chargebee

What do you like best? I like the subscription aspect. It is easy to create subscriptions. What do you dislike? It used to be difficult to add on charges, but I think it was improved. What problems are you solving with the product? What benefits have you realized? That I didn't need to use Wave (another payment service