Chargebee Reviews in September 2026: User Ratings, Pros & Cons

Does the job!

What do you like best? Manages our subscription processes easily What do you dislike? Not too sure about the new user interface Recommendations to others considering the product: Good product What problems are you solving with the product? What benefits have you realized? Easy collection of payment

A comprehensive tool to view all the details of the invoices for my customers

What do you like best? The layout, easy to use, a comprehensive and easy way to find out all the details about a customer What do you dislike? The tool is a bit slow and takes time to download What problems are you solving with the product? What benefits have you realized? Sending invoices to customers, one stop shop for all the billing related information

Reliable payment tool

What do you like best? very easy to get set up and a reasonable price for small businesses. What do you dislike? Dashboard and general analysis isn't the best. Will require 3rd party tools. Recommendations to others considering the product: Integrates well with most tools What problems are you solving with the product? What benefits have you realized? Reoccuring payments for our SaaS tool. Easy to get setup and easy to use.

A complete solution for simple management.

What do you like best? Clean and efficient user experience that serves the purpose. What do you dislike? Reporting is not very intuitive and some of the queries seem to be hidden. What problems are you solving with the product? What benefits have you realized? Platforms serves its purpose. Managing billing and subscriptions.

A Great Product

What do you like best? Easy to use, and incredibly flexible. I use it for payment plans, layaway, subscriptions, rentals. The things you can do are endless. What do you dislike? Lack of shopify integration,but it seems thats being worked on. What problems are you solving with the product? What benefits have you realized? Payment plans, rentals and layaways.

I have been with Chargbee for about 3 years now. I have witnessed the growth and great customer serv

What do you like best? Always willing to help us out and figure out a way to get what we need. This even involved getting some their developers with ours and building special coding for certain circumstances. What do you dislike? At first, chargebee did not integrate with many things and people were not familiar with them. but that has been changing a lot. Recommendations to others considering the product: They're great and if you have any issues they're always going to work with ...

Great Platform

What do you like best? The platform is easy to use and data can be found easily just using adequate details. I am using it for more than 1 year and my experience is great and will definitely continue to use it .We have some customers who pay via Check and Wire transfer, and others who have a credit card on file.As we did when looking at options for subscription billing management, do your research and compare all existing platforms out there before making a decision What do you dislike? ...

Subscription Management

What do you like best? I love the ability to apply promotional codes to client's accounts so that the amounts can carry over from previous billing cycles. The different reports that you can run are helpful to analyze the business, determine failed payments, see who is active vs cancelled, etc. What do you dislike? Some lack of integration with other platforms, particularly it makes referral programs difficult. What problems are you solving with the product? What benefits have you ...

Billing and subscription software with a great API

What do you like best? How easy it was to integrate Chargebee into my application. The API is simple to use and the SDKs help get up and running quickly. The generous allowance to help start ups get up and running is amazing. What do you dislike? So far, there is nothing I would change about my experience. Recommendations to others considering the product: A great product to get your business up and running What problems are you solving with the product? What benefits have you ...

The Best Option for Small Business

What do you like best? I love the fact that Chargebee offers tiered pricing for small businesses. Their interface is beautifully designed and very intuitive. The test environment is also a huge deal. I can test any new features and provide hands-on training for my team without issue. What do you dislike? Right now, Chargebee meets all of my needs, so I would have to revisit this question next year after we have had time to grow the business. Recommendations to others considering the ...