Chargebee Reviews in June 2026: User Ratings, Pros & Cons

A Great Product

What do you like best? Easy to use, and incredibly flexible. I use it for payment plans, layaway, subscriptions, rentals. The things you can do are endless. What do you dislike? Lack of shopify integration,but it seems thats being worked on. What problems are you solving with the product? What benefits have you realized? Payment plans, rentals and layaways.

Best billing solution

What do you like best? Chargebee offers an entire ecosystem of support, expertise and best practices which help to grow. What do you dislike? The UI can be a bit dragging and makes it difficult for one to stick on the software. What problems are you solving with the product? What benefits have you realized? Besides managing your subscriptions, it does something very important. By using their payment form on your website, you can easily integrate with several payment processors. This ...

The Best Option for Small Business

What do you like best? I love the fact that Chargebee offers tiered pricing for small businesses. Their interface is beautifully designed and very intuitive. The test environment is also a huge deal. I can test any new features and provide hands-on training for my team without issue. What do you dislike? Right now, Chargebee meets all of my needs, so I would have to revisit this question next year after we have had time to grow the business. Recommendations to others considering the ...

Good overall experience

What do you like best? email support was satisfactory as they respond within 24 hours and migration team has helped as well. What do you dislike? onboarding for new free client is average. You have to rely on do it yourself everything as there is no onboarding call to discuss the business and what could work best. What problems are you solving with the product? What benefits have you realized? automating subscription.

Subscription Management

What do you like best? I love the ability to apply promotional codes to client's accounts so that the amounts can carry over from previous billing cycles. The different reports that you can run are helpful to analyze the business, determine failed payments, see who is active vs cancelled, etc. What do you dislike? Some lack of integration with other platforms, particularly it makes referral programs difficult. What problems are you solving with the product? What benefits have you ...

One of the best Revenue story

What do you like best? Well customization of dashboard was one of the best part to use chargebee What do you dislike? Sign up dates were not accurate to be precise our sign up was on September'2018 but we got to see Oct'2018 as our sign up date, This as impacted our one year revenue data and we had to suffer for it. When we reached to your support to express our concern they were helpless Recommendations to others considering the product: If you're looking for Subscription, ...

Love It

What do you like best? - Super easy to user - Really customizable for customer experience - Great integrations with payment gateway What do you dislike? I really have no complaints. We have a tendency to bounce around on software providers but can't really see a world where we arent running our subscription business on chargebee. Only complaint would be some of the integrations they have. I'd love to see more options and more robust integrations with the current partners ...

Awesome Subscription & Billing SaaS

What do you like best? How easy it was to setup and get started. Everything is simple, easy and well documented. Also the VAT integration with different countries is really helpful. I do not know where to continue, because there are so many good well-thought-out features like when configuring price handling. There are not only the two simple options like "is your price including or excluding VAT?". There also is an amazing third option "Including VAT, but use the same price for all ...

Easy to use service. Integration with Xero is great.

What do you like best? Ease of use to manage over 900 customer invoices/month. It's also really simple to see what emails have gone out to customers, which cards are expired and need updating, and which accounts have churned. We can manage everything in one place and that makes my life simpler when customers email in asking questions about their payments. What do you dislike? I would like more control over invoices that have been created. Making changes to the due date, updating ...

I love chargebee

What do you like best? I like the subscription aspect. It is easy to create subscriptions. What do you dislike? It used to be difficult to add on charges, but I think it was improved. What problems are you solving with the product? What benefits have you realized? That I didn't need to use Wave (another payment service