Chargebee Reviews in June 2026: User Ratings, Pros & Cons

Easy and Organized

What do you like best? Listing a separate sections for Subscriptions only. What do you dislike? It doesn't list the total amount of total subscriptions per customer in the overview screen before choosing an account. It would be great to see the total amount the customer has spent before selecting the account. Then you could organize top spenders to least. What problems are you solving with the product? What benefits have you realized? It's been great to manage accounts and ...

Chargebee has been easy to implement and has given us many features and flexibility

What do you like best? The integration was really simple and I liked how it only took a page of code to make it work. What do you dislike? There hasn't been anything that has made me unhappy. My experience has been positive. What problems are you solving with the product? What benefits have you realized? We're implementing subscription payments. There's a lot to this domain, and it's great to have easy configurable options specifically for our business.

Very easy to use and keep track of all of our accounts information.

What do you like best? I really like that there is a log below to see who changed what and when it was changed and also a note next to it to signify why it was changed. What do you dislike? I don't like the fact that i have limited access, but I believe that has more to do with my admin not myself. What problems are you solving with the product? What benefits have you realized? The problem being solved is keeping a singular payment system that tracks and automatically dunns ...

Great SaaS Subscription Management Software

What do you like best? - Simple (doesn't require dev resources or coding knowledge to get started) - Love the product UI - Timely response from the support team - Good Integration capabilities with Zapier What do you dislike? - Can become quite pricey - Net payment day restriction for the Start-up tier (we wanted to move all of our manual invoices to Chargebee but couldn't due to the plan restriction so stuck with Xero for manual invoices) Recommendations to ...

Easy UI, simple to set up, all-around a great tool

What do you like best? The easy UI makes it easy to navigate around the tool and find whatever you need to find to do your job and create rev. What do you dislike? Some of the manuals could be more intuative but that might just be me. What problems are you solving with the product? What benefits have you realized? Easier subscriptions overview with everything automated and in one place.

Overall great

What do you like best? Easy integration with mulitple payment processor, easy to set up, very complete cmpliant What do you dislike? Lack of support for multiple legal entities under one account, this is a huge problem Recommendations to others considering the product: Beware they don't support multiple legal entities What problems are you solving with the product? What benefits have you realized? Billing platform for recurring payments

Complete platform that handles taxes well

What do you like best? Taxes are taken care of without any other third party systems. There was no cases where the platform did not have the feature I was looking for: from billing to cancelling to applying coupons. What do you dislike? The addons are only matching the main plan periodicity. You cannot have a addon on a yearly plan billed monthly. This makes us bill bigger amount of money for adding a special addon on a yearly plan. My customers tend to add/remove addons on a ...

A billing product that can't bill

I switched over them after my previous billing provider shut down. I read positive reviews regarding their service and was somewhat familiar with them beforehand. I had several calls with their technical and sales teams before settling down and switching over to them. This was a huge mistake and one that now threatens the very existence of my 10+ year old business.I use line items on invoices for transparency. Their product cannot handle more than around 20 - 30 lines before their entire ...

One of the best tools for accepting payments

What do you like best? How easy it is to use the service, they help us to add our payment system live in a few hours. What do you dislike? Everything is fine. I don't have anything to complain about. What problems are you solving with the product? What benefits have you realized? We accept payment on our website.

An easy to use platform to manage all the payments received for a subscription based website

What do you like best? Multiple options to view a client's account and quick method to do billing for each individual user. What do you dislike? Support is pretty slow and unresponsive during hours their office is not operating. What problems are you solving with the product? What benefits have you realized? Grants our company the ability to manage all our of paid clients and subscriptions