Chargebee Reviews in June 2026: User Ratings, Pros & Cons

"Easy to use, not to be underestimated"

What do you like best about Chargebee? I did not require any formal training in Chargebee; the software is intuitive and easy to get to grips with. What do you dislike about Chargebee? I dislike the help center for the software, though I do not have to use it very often in my current role. What problems is Chargebee solving and how is that benefiting you? We solved the problem of managing our accounts processes with Chargebee, and have realised the benefits of the API and the reporting ...

Comprehensive app for billing and subscriptions

PROS: I appreciate that Chargebee was simple to set up and the in-depth documentation helped a lot. The customer support is prompt and friendly and they resolved my issue quickly. The software offers add-ons for other apps but the main strength of Chargebee is that it is focused on subscriptions and billing. CONS: I wish the vendor offered more support for payment gateways in New Zealand. I would like to use DPS Payment Express. The themeing feature was below par to start with but was later ...

"Really helps to manage all the things related to billing!"

What do you like best about Chargebee? The most useful for us was reporting tool and simple and fast integration. So, you just place a script on the page and you have a fully working card payment solution. That's great! What do you dislike about Chargebee? In the beginning, the whole setup was a bit confusing. A lot of options that split into categories in a not very clear way. What problems is Chargebee solving and how is that benefiting you? The biggest value is that we do not need to ...

"Quality subscription payment service"

What do you like best about Chargebee? Ease of use, modest pricing, integration with other payment services, onboarding flows, and user preference integration. What do you dislike about Chargebee? The out-of-the-box analytics dashboard is quite limited, although you can pay for more advanced analytics if needed. Some of the options can be hard to find at times, but their documentation is pretty thorough. What problems is Chargebee solving and how is that benefiting you? We are using ...

"Highly Recommended subscription service provider"

What do you like best about Chargebee? We integrate Chargebee API webhooks into our Application. Chargebee is easily integrated with Helpscount, our Support Service Solution, which is a really big help to our operation team to perform various customer operations like Managing their Accounts, Upgrading/ Downgrading their subscription, check and download invoices. The chargebee dashboard is excellent where it shows all primary payment stats on hand; you can also download everything in CSV ...

"Easy to use and very well organized. It is self explanatory."

What do you like best about Chargebee? The look of the chargebee site. It is easy to use. Easy to use and very well organized. It is self explanatory. What do you dislike about Chargebee? It needs to faster from moving one page to another. What problems is Chargebee solving and how is that benefiting you? No problems as such. The information is readily available. Easy to use and very well organized. It is self explanatory.

"Great billing engine with excellent integration options"

What do you like best about Chargebee? We use API weebhooks to integrate Chargebee with various portals enabling self service functionality to our customer base. These automation has allowed us to reduce staff numbers and allow the remaining team to focus efforts on improving overall customer service and customer experience. Exporting data for auditing is very straight forward and reports are saved to .csv files which is ideal for performing quick and easy comparisons using plug-ins. The ...

"Chargebee review"

What do you like best about Chargebee? Great customer service and subscriptions What do you dislike about Chargebee? Integration for single products could be better Recommendations to others considering Chargebee: Great product and customer service What problems is Chargebee solving and how is that benefiting you? subscription management for our company

"Easiest way to build a metered SaaS subscription service!"

What do you like best about Chargebee? Separates subscription design from platform integration from back-office accounting and subscription sales ops. What do you dislike about Chargebee? No easy support for old-school accounting systems. In particular, if your SaaS business is embedded in a business that uses Dynamics or SAP or Oracle for accounting, you end up treating the SaaS business as a sub-ledger (Chargebee does this well, but the export/import process to merge daily G/L entries ...

"Great solution to automate subscription, renewal, invoicing and payment"

What do you like best about Chargebee? User-friendly, nice interface, very flexible features, plenty of integration with accounting software and payment gateway, advance documentation, reliable support, and good pricing. What do you dislike about Chargebee? More flexibility to build your own invoice would be appreciated Recommendations to others considering Chargebee: If you're looking for a subscription and billing automation solution, Chargebee is one of the most advanced and affordable ...