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Chargebee

Chargebee Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process and get paid faster.

4.2

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Chargebee offers custom pricing plan

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Chargebee Reviews & Ratings

4.2

Very Good

Based on 501 ratings & 450 reviews

Rating Distribution

Excellent

(396)

Very Good

(32)

Good

(6)

Poor

(1)

Terible

(15)

Expert's Review

Chargebee stands out as a robust and user-friendly subscription management platform tailor-made for businesses of all sizes. Its intuitive design and ease of setup consistently win praises from users, ensuring even those with minimal technical expertise can confidently navigate and utilize its features. The platform excels in simplifying complex billing ...Read more

Chargebee pros and cons

  • User-friendly, intuitive interface that doesn’t require technical expertise.

  • Excellent customer support with quick responses and helpful guidance, including detailed help docs and videos.

  • Streamlines subscription and billing management with automation, saving time and reducing manual errors.

  • Comprehensive features like EU VAT compliance, dunning processes, multi-currency support, and custom subscription plans.

  • Advanced customizations and workflows, such as one-time billing or unique reporting needs, can be complex and require technical expertise.

  • Limitations in the mobile interface and lack of a dedicated app for full functionality.

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Showing 91-100 out of 450

AU

Anonymous User

11/11/21

5 out of 5

"Charbee for Transactional/Invoices management"

What do you like best about Chargebee? Segmentations UI is User Friendly Easy to find invoices/Create customized Plans and Promo Codes What do you dislike about Chargebee? Not able to locate charges connected to one credit card but used for multiple accounts. What problems is Chargebee solving and how is that benefiting you? Plan cancellation Refunds Creating Promo Codes Adding Add-Ons

US

Umang S

11/09/21

5 out of 5

"Best Solution for Subscription Management of your Business"

What do you like best about Chargebee? 360 Degree Complete Solution for any business. You can handle everything like Subscription, Coupons, Invoices, Cancellations, Refunds and many more. Try it and surely you will not disappoint. What do you dislike about Chargebee? There is nothing I dislike about Chargebee, It's perfect Recommendations to others considering Chargebee: If you want a seamless experience for your customer to manage their subscription, Chargebee is the perfect choice for ...

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AU

Anonymous User

11/05/21

5 out of 5

"Excellent product"

What do you like best about Chargebee? The ease ofuse of setting up different types of billing plans. The platform makes it very easy to use so that even a beginner with no computer science experience can do it. What do you dislike about Chargebee? Nothing. Everything is done great. The team is very supportive, responsive and vested in improving the product and product experience for all users. I have no complaints. What problems is Chargebee solving and how is that benefiting ...

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AU

Anonymous User

11/04/21

5 out of 5

"User Friendly"

What do you like best about Chargebee? The site is easy to navigate and all requests are just one click away to handle any issue What do you dislike about Chargebee? I don't have anything that I dislike about this program What problems is Chargebee solving and how is that benefiting you? I utilize Chargebee to handle our guests Season Pass accounts and this benefits myself and our guests to get the best experience available to them

AU

Anonymous User

10/19/21

5 out of 5

"Chargebee is a great tool for Subscription Management"

What do you like best about Chargebee? Excellent API Documentation, Quick Response, and Better Support What do you dislike about Chargebee? There isn't anything specific that I dislike. What problems is Chargebee solving and how is that benefiting you? Chargebee helps us solve sell subscription plans to our customers.

A

Anna

10/03/21

5 out of 5

Amazing app for recurring billing

PROS: I like that Chargebee makes it automatic to collect recurring payment. The app was simple to set up with hosted payment pages without the need for coding. We plan to make better use of their API soon. We have been using the system for about six months and they have delighted us many times. One important help was they had ready support available for VAT regulation changes in the EU from the first day. This reduced the hassle and we were able to use the correct VAT percentages for ...

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AU

Anonymous User

09/30/21

5 out of 5

"Easy to use, easy to set up, great insights"

What do you like best about Chargebee? The API is very well documented and very easy to implement in our app. The subscriptions insights are detailed and very helpful. What do you dislike about Chargebee? The only downside I found was not being able to add a second payment method on the free plan. Having an alternative payment method helps startups like ours grow faster and earn more. What problems is Chargebee solving and how is that benefiting you? We originally used Patreon to manage our ...

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TM

Timothy M

09/30/21

5 out of 5

"Amazing company! Just a little expensive!"

What do you like best about Chargebee? Ease of use, and the amount of customizations you can accomplish with the platform What do you dislike about Chargebee? How expensive they are! Luckily we are on a plan through our Accelerator, but outside of this, they are pretty expensive. What problems is Chargebee solving and how is that benefiting you? Ease of subscription management for our users.

T

Terri

09/27/21

5 out of 5

Chargebee’s customer support has spoilt me

PROS: I own a one-man small business and I usually don’t get helpful customer support from vendors. So, I had to waste a lot of time browsing through forums and websites to resolve my software issues. But Chargebee is different. Their email support is excellent and I can rely on them any day for responsive and helpful support. They resolve my issues quickly and if the problem is big and takes some time they explain patiently what is the reason for the delay. CONS: I have a few wishes for ...

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AL

Ankit L

09/21/21

5 out of 5

"Best software for subscription management"

What do you like best about Chargebee? Developer documentation is awesome Webhook management is also good Reports of customer What do you dislike about Chargebee? Email management should be improve Sometimes events sequence is not maintained What problems is Chargebee solving and how is that benefiting you? Subscription management for payment

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].