Celonis Reviews in May 2025: User Ratings, Pros & Cons

"Amazing and simplified process mining tool for process optimization"

What do you like best about Celonis? The following are the essential points in favor of this tool:- Strong customer-centricity (e.g., Consulting) Product functionality and performance Continuous development of the products What do you dislike about Celonis? What isn't in the most likely favor of this tool is:- PQL - requires better query builders that bring ease for the business users to build queries. GUI - extending the drag and drop functionality to build analysis quicker and not have to ...

"Powerful practice, wonderful tool for this practice, need to be focus on business impact."

What do you like best about Celonis? Practice itself. Focus on process "culture". Mix between tech and business. Focus on make easier implementation, even without IT. What do you dislike about Celonis? Need to be focus more on business activation. Distinguish from "standard" BI or datamining techniques What problems is Celonis solving and how is that benefiting you? Users capability, working model, IT integration, capacity.

"Process Mining with Celonis become easier"

What do you like best about Celonis? . Great visibility into your organisation data . Finding bottlenecks become easier . Ease on creating analyses that could lead to big changes . Way of reducing cost and reduce wastes What do you dislike about Celonis? . Lack of methodology already defined that shows the way. Recommendations to others considering Celonis: Celonis provides a wide variety of solutions regarding process mining. They are always available to help you implement and change the ...

"Best in Class"

What do you like best about Celonis? So feature-rich. Almost everything is possible as far as process mining is concerned What do you dislike about Celonis? The Cost of the License is higher. This is the only factor that keeps few customers from opting for celonis Recommendations to others considering Celonis: This is most versatile tool I have yet used for process mining What problems is Celonis solving and how is that benefiting you? Process Discovery, Mining, Transformation, Monitoring, ...

"Software Package with the best maturity level in the market"

What do you like best about Celonis? Process Overview is very helpful for CI Process What do you dislike about Celonis? Sales is too aggressive. - If I will buy additional software I will call you... not the other way round. What problems is Celonis solving and how is that benefiting you? This is actually an ongoing topic.

"Robust process mining solution with ease and flexibility"

What do you like best about Celonis? Celonis Intelligence Business Cloud processes data very quickly and the visualizations are extremely easy to build to showcase the value opportunity. Celonis staff are very passionate about what they do, and bring excellent perspectives to partner with their clients. What do you dislike about Celonis? Celonis solution is so flexible and easy to use that even business users want to build visualizations. It is not something to dislike - however, thoughtful ...

"Software Package with the best maturity level in the market"

What do you like best about Celonis? Process Overview is very helpful for CI Process What do you dislike about Celonis? Sales is too aggressive. - If I will buy additional software I will call you... not the other way round. What problems is Celonis solving and how is that benefiting you? This is actually an ongoing topic.

"Robust process mining solution with ease and flexibility"

What do you like best about Celonis? Celonis Intelligence Business Cloud processes data very quickly and the visualizations are extremely easy to build to showcase the value opportunity. Celonis staff are very passionate about what they do, and bring excellent perspectives to partner with their clients. What do you dislike about Celonis? Celonis solution is so flexible and easy to use that even business users want to build visualizations. It is not something to dislike - however, thoughtful ...

"Kunal Jaipuriar's review"

What do you like best about Celonis? Its strongly customer focused and help us in data analytics, reporting and integration with downstream systems What do you dislike about Celonis? For any small tech support need to escalate else issue is not resovled What problems is Celonis solving and how is that benefiting you? Process mining and creating insights for customer

"Kunal Jaipuriar's review"

What do you like best about Celonis? Its strongly customer focused and help us in data analytics, reporting and integration with downstream systems What do you dislike about Celonis? For any small tech support need to escalate else issue is not resovled What problems is Celonis solving and how is that benefiting you? Process mining and creating insights for customer