Celonis Reviews in May 2025: User Ratings, Pros & Cons

"Sometimes we need a little help achieving excellence"

What do you like best about Celonis? Celonis has provided a never-seen-before view of business processes, identified improvement opportunities, and automated performance reporting. Celonis' implementation team executed on all levels to achieve project objectives on schedule. I strongly recommend considering Celonis' consulting services to augment internal resources. The consulting team was highly engaged, motivated, and continuously added value through system tuning, expanding analytical ...

"Bringing focus on optimising our bottom-line business outcomes"

What do you like best about Celonis? The realtime nature of the solution and the insights it drives. Celonis visualizes the process and every single process variant to identify the most important execution gaps. The output of this process mining activity is then aggregated into easy-to-digest business views allowing users to analyse the most critical metrics to their process. Celonis offers a great way to identify where to start, especially for processes that seem hard to tackle at first ...

"Demanding ramp-up phase BUT incredible helpful in generating process transparency"

What do you like best about Celonis? Celonis helps to display complex processes in a transparent way. Especially the speed in identifyfing process paths which do not match with the defined process standards is outstanding. Furthermore Celonis gives you the ability to drill down from the whole data set, e.g. of 2 years, to a rather specific data set with just those showing the "friction" in a certain processes is extremly helpful. Especially the different abilities to filter through the data ...

"as simple as one clic"

What do you like best about Celonis? is very easy to use and helps the org to analyze the root cause of the problems and take and inmidiate actions. I use process analysis and action engine. our process is improving. What do you dislike about Celonis? to be honest i like too much the tool as a user. What problems is Celonis solving and how is that benefiting you? late payments, early payments. benfits are in capital working

"Perfect tool for dig into details and at the same time see processes / figures from higher level."

What do you like best about Celonis? Any kind of process improvement can be easily identified by using Celonis. E.g. automation possibilities, risk minimalization, rework reduction, etc... Helps to make decision on lower and higher managerial level as well. What do you dislike about Celonis? If someone is not involved into Celonis implementation process, it takes more time and effort to really understand the meaning of Celonis. Later joined colleagues are sometimes missing "Help button". ...

"Process Mining "Rocket" Celonis - From Implementation to first business improvements within weeks"

What do you like best about Celonis? Easy to implement, unlimited possibilites, continous development of new features, user friendly interface, increasing community and last but not least, gaining massive transparency within your data. What do you dislike about Celonis? Hard to keep up with new features and possibilities in App store makes you feel like to miss opportunities. Service desk is sometimes slow in helping with issues. Recommendations to others considering Celonis: It is not ...

"Excellent Process Mining Software"

What do you like best about Celonis? The ability to quickly visualize existing processes and view the different variants is key with this software. Particularly when working with Clients, the process and variant explorer captures most people's attention and instantly gives insight into areas that the business was unaware of! This software goes beyond the limitations of Visio and truly shows multiple dimensions that were difficult to see before. What do you dislike about Celonis? The only ...

"innovative and exciting tool"

What do you like best about Celonis? The overall usability of the tool ...... What do you dislike about Celonis? There should be more information of the applications within the ems store. In that respect it would be nice to get more discribing text and a listing of the tables and conditions that must be met in order to build up the data model What problems is Celonis solving and how is that benefiting you? Transparancy, Analyzing and Reporting

"Celonis Process Mining"

What do you like best about Celonis? Celonis is a potent tool that enables analysis to a deeper level with multiple connectivities. What do you dislike about Celonis? Experts must do the development and data model construction given the technical difficulty. Recommendations to others considering Celonis: Customer service is a great feature. Consider including consultancy when implementing the tool. What problems is Celonis solving and how is that benefiting you? Process optimization, ...

"Added value analysis"

What do you like best about Celonis? real-time updated charts and process explorer view What do you dislike about Celonis? too many tabs at the bottom of the analysis, the name of the data fields is the technical name which is not always known by common business users What problems is Celonis solving and how is that benefiting you? Working capital benefits, enabling entreprise data visibility