Celonis Reviews in May 2025: User Ratings, Pros & Cons

"Celonis is the best Process Mining platform out there"

What do you like best about Celonis? Ease of Use, UI, Dashboards, Process Conformance view and easy to use action flows to create a Control Centre for any Business Process. Pretty easy to deep dive into the process with just few clicks. What do you dislike about Celonis? Celonis pricing is a bit on the more expensive side which creates barrier to entry a bit more difficult. Process Connectors for multiple system processes will be a good to have. What problems is Celonis solving and how is ...

"Innovative tool"

What do you like best about Celonis? It gives insights about the process which you can never get with manual study What do you dislike about Celonis? Concurrency feature is something which could have added more value What problems is Celonis solving and how is that benefiting you? Process mining, discovery , work force management

"Great in management and review of business processes. Great collaboration."

What do you like best about Celonis? Collaboration with the service provider and with the software itself; rapid integration with our environment, solving very quickly problems that seemed really complex What do you dislike about Celonis? small problems in post integration service in the resolution of performance problems What problems is Celonis solving and how is that benefiting you? The complete management of some end-to-end core business process during this hard year

"Powerful tool to act on business process inefficiencies even before they occur"

What do you like best about Celonis? Celonis EMS proofed the ability to unveil the real processes being executed under the hood of our systems, helping us to explain already known inefficiencies and to find new ones. Its most important feature is the ability to act immediately on the processes through direct instructions to the end users or by interacting directly with other systems. And since we're talking about identifying patterns in processes, it's even possible to anticipate them and ...

"A modern and exciting way to become a data-driven company"

What do you like best about Celonis? Power, ease of use, clear and visionary roadmap.Process analytics is a clear way to share end-2-end vision of proceses. What do you dislike about Celonis? Service support of IBC could be improved. Recommendations to others considering Celonis: Be clear on scope, be clear on KPI definition in selecting uses cases to work with process mining What problems is Celonis solving and how is that benefiting you? We need to improve the CX of the final customer, ...

"Celonis-New era of process mining tools."

What do you like best about Celonis? Celonis is an amazing platform to boost your business processes by identifying the execution gaps and resolving them. It can handle a huge amount of data and transform them into information required to smooth the execution of your business. it can also provide automated actions required to make the process run more efficiently. They also provide a free learning platform. There are certifications for different levels of employees. The dashboards are ...

"One Stop Solution"

What do you like best about Celonis? Best thing about the celenois is that it can perform multiple task and organization does not require multiple different tool, following are the features i like the most: - Task Process Mining - Machine Learning - Data visualization What do you dislike about Celonis? Over all tool is excellent, However Ui can be improved and Visual loading in dashboards is taking longer time which is bit disappointing at time. Recommendations to others considering ...

"Celonis Review"

What do you like best about Celonis? I love this Process Mining Tool because of its amazing out-of-the-box capabilities which help to find the frictions in the process and help to optimize the revenue. What do you dislike about Celonis? As of now, it is going great. I couldn't have any bad experience as of now, it's working absolutely as per the requirement. Recommendations to others considering Celonis: I would definitely recommend anyone who is looking to do process mining then this ...

"Celonis lets you discover unknown side of your company."

What do you like best about Celonis? You can use Celonis to analyze data from a majority of CRM systems. But the real strength is in the possibility of exploring processes whitin a company. Almost an instant identification of bottle necks in a process, cycle times, changes, reworks and an automation level enables a different point of view on what happens behind known areas. Deep diving into all details helps you to specify reasons for identified issues. What do you dislike about Celonis? A ...

"Celonis - An indispensable tools in your Operational Excellence journey!"

What do you like best about Celonis? The digital twin is an amazing feature to show the true variation in the process. Ability to look at the process from a 30,000 feet level to understand broad trends as well as zoom into an individual transcation seamlessly is very useful when doing root cause analysis. All the data needed for executing a Lean/Six-Sigma project is readily available. The dashboards can be customized to meet the needs of the business and tell the story in their ...