Celonis Reviews in May 2025: User Ratings, Pros & Cons

"Celonis Process Mining is best in class."

What do you like best about Celonis? Using and setting up Celonis works like charm. They also provide a platform to learn everything about it. Everything over here works over their cloud based platform called EMS which is really useful. What do you dislike about Celonis? The UI over here can be improved a lot and make it more understandable and user friendly. Availability of data connectors and action flows should be increased.. What problems is Celonis solving and how is that benefiting ...

"A tool for Process Mining"

What do you like best about Celonis? Helps to find the deviations and bottleneck in the process What do you dislike about Celonis? No dislikes from my end. Everything is good in the tool. What problems is Celonis solving and how is that benefiting you? Helps to drill down each process in the L4 Level.

"Easy to work"

What do you like best about Celonis? We can analysis the process in better way then other tool and also have more components to work,we can add the images to look good on dashboard and explore more . What do you dislike about Celonis? Till now am didn't see any dislike in celonis process analysis.some times I got late mails from Celonis support team if get get better in Celonis will get much better. What problems is Celonis solving and how is that benefiting you? I can see the details of ...

"The most cool process Mining tool - Celonis"

What do you like best about Celonis? Too easy to learn, set up, implement and deliver. It's maintainance and support is also less resource intensive. It is a tool to enable the hyperautomation journey of an enterprise. An enterprise can use it to identify it as a single source of truth. It helps organizations to identify the frictions in their complex business processes after giving an end to end visibility of their processes. What do you dislike about Celonis? It's dashboard designing and ...

"Nearly the ideal process mining tool"

What do you like best about Celonis? ‌Celonis is a great platform for accelerating business processes by identifying and eliminating bottlenecks. It can manage a substantial volume of data, translate it into the information needed, and give automated steps required to speed up the process. ‌Compared to other tools, Celonis is more flexible and intuitive. We are able to do our own analyses and create our own KPIs. ‌Celonis offers a lot of educational resources and exposure to its ecosystem. ...

"User friendly and easy to learn"

What do you like best about Celonis? When comparing to other process mining tools available in markets such as SAP Signavio,QPR,IBM..etc, Celonis will be more easy to handle, For me the Analysis part is best because if I want to pinpoint on any activities and their outputs I can just work it out in component filter with just few lines of PQL queries so thats the which I like the best and the otherthing is their customers support we will get instant response from their customer support team ...

"Celonis is the best process mining tool in the market right now"

What do you like best about Celonis? Celonis is very easy to use and you can get trained by using detailed courses from Celonis Academy free of cost which I think is a very great thing which Celonis team did What do you dislike about Celonis? Not particularly do I dislike something but Celonis is constantly working on improving its tools and I am sure in near future they will make Celonis more powerful and make it more flexible What problems is Celonis solving and how is that benefiting ...

"The almost perfect process mining tool"

What do you like best about Celonis? Versatile PQL, Scope of automation through action Engine. Fully Customizable dashbaords What do you dislike about Celonis? The cost! That's a fact. Celonis is a premium product What problems is Celonis solving and how is that benefiting you? Business transparency, bottle necks identification

"Best for process Mining, needs improvement in task mining and RPA aspects"

What do you like best about Celonis? Process Mining capabilities, action engine skills. What do you dislike about Celonis? I don't dislike Celonis, I would like it to have more mature task mining capabilities. What problems is Celonis solving and how is that benefiting you? Process Mining in Celonis is disruptive and works at and E2E LEVEL. That is the most helpful feature.

"Tool for Data based Process Improvement and Execution"

What do you like best about Celonis? Easy to use interface. Action engine to initiate actions on source system basec on data. Process Simulation to create your digital process twin. Support for machine learning. Excellent data pipeline creation and ability to create data transformation and data model. Can easily handle million of records without much lag. Support for machine learning. Ready to use business use case for faster value realization. What do you dislike about Celonis? The cost of ...