Celonis Reviews in June 2026: User Ratings, Pros & Cons

"Paradigm Shift at ASICS, a real revelation."

What do you like best about Celonis? Process mining was a new concept within ASICS, as a very traditional company running on operational data the aim with Celonis was to find insights into end to end process inefficiencies. This was to go hand in hand with improving the customer experience and the insights that we received immediately have allowed changes in the warehouse and Order cash procedures. What do you dislike about Celonis? Probably the area that we struggled with as an ...

"The current experience are very good"

What do you like best about Celonis? analysis in short time good overview about the processes flexible system to create your own analysis What do you dislike about Celonis? in the beginning the number is overwhelming Recommendations to others considering Celonis: very good system, easy to use and the effect is great What problems is Celonis solving and how is that benefiting you? reduction of blocks in the order reduce the manual work

"Gulliver's Travels in process mining land"

What do you like best about Celonis? There are a lot of things, some of which are: Firstly, being able to see for the first time how our order to cash processes really look like and becoming aware of the many existing process variations is quite a revealing experience – for top management as well as for process owners. Getting information about KPIs like automation rates and throughput times for any step in the process within any data constellation based on data from the ERP-System is ...

"Powerful technology with great customer support focused on value realization."

What do you like best about Celonis? How easy it is to see the process data. With just a few clicks you can drill down to an area of interest and se how your process actually occurs and where improvement opportunities are. The Ability to benchmark process preformation in many different ways is helpful. Using the attribute table to filter the data and understand what aspect of the process is driving performance. How the tool can be customized to show KPIs of interest - the transformation ...

"The Celonis Transformation Experience"

What do you like best about Celonis? The tool underlines hypothesis with facts. With this information a the discussion basis in workshops changes drastically. This means by conducting a workshop with a data foundation the potential for arguments is smaller. What do you dislike about Celonis? The value creation is a bit harder than proposed. However this is not a matter of the tool itself, it is how you use it. Also we have experience there is a different level of curiosity and adaption to ...

"very powerfull tool for process analyses"

What do you like best about Celonis? Very userfriendly. Helpfull for process analyses What do you dislike about Celonis? High Costs concerning Cloud Space and License What problems is Celonis solving and how is that benefiting you? Creating high tranparency in our business processes. Discover inefficiencies.

"Supports full transparency on process performance and improvement potential"

What do you like best about Celonis? Can analyze and integrate process data without expensive interfacing What do you dislike about Celonis? the process explorer. It should be much more matured in terms of showing clearly (aggregated bottlenecks) regarding the Process Domain Performance (KPI's) . It also should be limited to process variation as the number of activities, not the number of connections necessarily, or it should be possible that an easy filter can be applied to deselect ...

"Celonis Process Mining brings value for large enterprises"

What do you like best about Celonis? Ease of use and process visualization capabilities What do you dislike about Celonis? Can take a little bit of time to integrate with non mainstream applications. What problems is Celonis solving and how is that benefiting you? Impact analysis for Process improvement opportunities. Process deviation and process improvement opportunities.

"Excellent customer experience, both with the use of software and Celonis team support."

What do you like best about Celonis? Very good experience both with the use of the software and with the support of the celonis team. The team is always available to help in whatever is necessary, from the first steps to the most complex developments, always involving a lot of professionalism, wisdom and commitment. What do you dislike about Celonis? The complexity of development of some analysis and PQL formulas. What problems is Celonis solving and how is that benefiting you? We can have ...

"Process Mining in Medical Device Manufacturer"

What do you like best about Celonis? Once we get data, we can quickly model the process and leverage pre existing analysis to shorten our time to value. What do you dislike about Celonis? Takes alot of time to internally get data. Cannot simulate changes or improvements Recommendations to others considering Celonis: Need to take into account the internal change management, long term improvement efforts and how to get data prior to starting process mining. What problems is Celonis solving ...