Celonis Reviews in June 2026: User Ratings, Pros & Cons

"Celonis Experience"

What do you like best about Celonis? Celonis gives you a transparent view of the existing processes. The ease of hooking up to the system to be mined, the digital foot print collection process, their implementation roadmap / process makes it easy for getting it deployed. The process map, with a variable height (30,00 foot to zooming in very close) makes it easy for people at various levels to use the same report. What do you dislike about Celonis? Not any as far as I know, will need more ...

"Ability to view process, alongside metrics/KPI's & underlying data, is true value realization"

What do you like best about Celonis? As title suggest, Celonis is powerful in identification of root cause of issue, thereby exposing process gaps and showing the opportunities for improvement. While traditional BI tools are in retrospect, capability to refresh with near real time data & visualize the bottleneck is useful. Also, product is now trying to center itself on action (rather than just reflecting the issue) What do you dislike about Celonis? In enterprise setup, ease with which it ...

"Uncovering great insights"

What do you like best about Celonis? Celonis ability to visualize the entire process flow and show hidden inefficiencies underlying within various data sets is absolutely amazing. Its a next gen tool to not only uncover potential friction points but also helps in generating insights to drive improvements. What do you dislike about Celonis? Improvements can be made to the dashboards. What problems is Celonis solving and how is that benefiting you? Celonis is enabling us to drive multiple ...

"Easy to use, great performance"

What do you like best about Celonis? Strong functionality, performance, easy to use What do you dislike about Celonis? Dashboard functionality is okay, but not great, What problems is Celonis solving and how is that benefiting you? Consolidation of processes identifying bottlenecks Reduce process risk

"Powerful software and company bringing technology and methodology to improve processes"

What do you like best about Celonis? Celonis put process mining on the map, globally. Celonis grew from process discovery to analysis, to conformance, to enhancement and is now expanding fast to become a one-stop shop for complete process management. What do you dislike about Celonis? Licensing model; need to buy new functionality separately What problems is Celonis solving and how is that benefiting you? Allowing process experts to visualize, analyze, improve and monitor processes ...

"Our experience of using Celonis for AP process mining has been very exciting."

What do you like best about Celonis? Quick and easy way of analyzing data and identifying outliers What do you dislike about Celonis? Integrating multiple applications for creating one process flow What problems is Celonis solving and how is that benefiting you? For AP process; Improving cash discount capture has been a good win

"Celonis Inside Sales"

What do you like best about Celonis? I love how user friendly and fast Celonis is. I can run reporting in seconds that would take hours before. What do you dislike about Celonis? I dislike the complexity of building your own dashboards that require formulas and coding experience. Recommendations to others considering Celonis: You need to have an internal person with coding experience to build your dashboards. What problems is Celonis solving and how is that benefiting you? We use Celonis to ...

"Peer Review of Celonis and its Application to My Company"

What do you like best about Celonis? I like that Celonis offers insights about my company's ERP data. As an admin, I have been learning how to create custom analyses and I like the fact that Celonis offers a codebase where these can be even more customized. Even better, the QA environment was very easy to copy our Event Collection and Process Analytics over. What do you dislike about Celonis? I have not enough experience to have any dislikes, but I had a bit of trouble when the courses were ...

"Celonis is an incredibly powerful tool that every company should be adopting."

What do you like best about Celonis? The action engine. Data analysis and insights are one thing, but taking action on data is where value is realized. What do you dislike about Celonis? Can be complex to develop for non-technical business analysts. Recommendations to others considering Celonis: Highly recommend working with Celonis. They are incredibly knowledge in various business domains as well as in their own product. What problems is Celonis solving and how is that benefiting you? P2P ...

"Incredible attention to customer success"

What do you like best about Celonis? Celonis is extremely dedicated to ensuring their customers are ready, willing and able to adopt their product. They put significant time, effort and resources into ensuring we have everything we need to make great use of their technology. What do you dislike about Celonis? Nothing. I hear it's an expensive solution, but I wasn't involved in vendor selection, so I can't go into any detail there. And I have no comparison for alternatives. What problems is ...