Celonis Reviews in June 2026: User Ratings, Pros & Cons

"Its a torch which gives a very detailed insights to business data and processes."

What do you like best about Celonis? Technical - Easy to learn, Well known SQL oriented design, drag and drop feature. User perspective - Able to drill down to core and find hurdle, nuisances, showstoppers. What do you dislike about Celonis? Realtime extraction is missing but Celonis team is continuously improving. What problems is Celonis solving and how is that benefiting you? Problem solving - 1. Extracting data and building SQL queries in backend to transform SAP data into Celonis ...

"Incredible Teams, Outstanding Service, Unparalleled Tools"

What do you like best about Celonis? I love the "from space" view it gives our business users. We have insights and visualization of data processes we have never seen before. Additionally, the team is incredibly responsive and helpful. They know their tool well and they worked incredibly well with our teams requirements regarding data. What do you dislike about Celonis? I do wish the training interface was a little simpler. I realize there is a lot of info there, but it can be overwhelming ...

"A right progressive tool"

What do you like best about Celonis? The layered deep-dive approach to each process is impressive and catering to all kind of user group. What do you dislike about Celonis? The flexibility to change should improve. PQL isn't as popular. What problems is Celonis solving and how is that benefiting you? OTC, PTP

"great tool for data driven decisions"

What do you like best about Celonis? visualization and the facts. no ambiguity around what is going on What do you dislike about Celonis? learning curve. time to implement and tough to create new views What problems is Celonis solving and how is that benefiting you? automation and streamlining. easy business case generation and problem identification

"I have experienced Celonis as a powerful tool to analyse different processes within a company."

What do you like best about Celonis? Celonis Academy Training with included Demo sessions What do you dislike about Celonis? Missing benefit analysis at project start Recommendations to others considering Celonis: Focus on one process for the beginning Schedule enough time for data validation Start with an analysis of benefits and potentials of different use cases, afterwards make a prioritization Communicate with the people that are included in the process and try to find out which ...

"Celonis is a modern feature for process minning"

What do you like best about Celonis? Celonis has an easy interface to select the views of process, offering insights that improve the work done What do you dislike about Celonis? It is needed to have technical knowledge of tables from ERP system to connect Recommendations to others considering Celonis: Use the process minning view to improve process knowledgement between areas. It makes easy communcation and decision when they see how they are connected What problems is Celonis solving and ...

"Great tool to focus on the process and take process management to the next level"

What do you like best about Celonis? A very big advantage is the process transparency that is created with Celonis in a perfect combination with the KPIs. With this combination, process knowledge is generated and process optimizations are identified. In addition the action engine brings added value which the business users can be proactively triggered to intervene in the process. Furthermore we got the opportunity to expand and professionalize the foundation of our Center of Process Mining ...

"Great technology with many opportunities - if positioned the right way"

What do you like best about Celonis? The software offers a wide range of functionalities from process analyses to actual tools at hand for process execution. Features are further developed at a rapid pace and continuously enhanced with new innovations. Consulting around the technical deployment as well as the sustainable integration in the organization can be supported by professional services teams at additional cost. What particularly stands out, apart from the technology, is the ...

"How to boost Process Excellence with single tool?"

What do you like best about Celonis? Having almost all F&A data , for majority of countries under single Celonis dashboard What do you dislike about Celonis? Due to huge amount of data sometime Celonis can load/reload for few moments but largely it is due to network performance and inhouse servers capability. Once it is improved Celonis should not be a showstopper of high performance Recommendations to others considering Celonis: If you have a lot of dispersed ERP clients, workflow systems ...

"My expirence it's been very Wonderful"

What do you like best about Celonis? The ability to visualize the process and find deviation What do you dislike about Celonis? the lack of documents for joining two process views What problems is Celonis solving and how is that benefiting you? end-to-end process verification