Celonis Reviews in June 2026: User Ratings, Pros & Cons

"The ultimate tool for uncovering process inefficiencies"

What do you like best about Celonis? One stop shop for process analytics with ability to analyse across data models (e.g. WMS, P2P, MM), What do you dislike about Celonis? Analyst unnecessarily restricting analyses. Recommendations to others considering Celonis: Ensure the roll-out of Celonis is done with the entire organization in mind and with a long-term perspective. Ensure necessary roles/resources are engaged early on in the process and make sure that the use cases to be handled in ...

"The ultimate tool for uncovering process inefficiencies"

What do you like best about Celonis? One stop shop for process analytics with ability to analyse across data models (e.g. WMS, P2P, MM), What do you dislike about Celonis? Analyst unnecessarily restricting analyses. Recommendations to others considering Celonis: Ensure the roll-out of Celonis is done with the entire organization in mind and with a long-term perspective. Ensure necessary roles/resources are engaged early on in the process and make sure that the use cases to be handled in ...

"Excellent for collaborative work between process mining and development teams"

What do you like best about Celonis? The Celonis Data view in integration with the workbenches, makes it east for me asa data scientist What do you dislike about Celonis? The space constrains....................... What problems is Celonis solving and how is that benefiting you? We're working on customer service optimization and digitization of the entire pipeline

"Celonis Data tool"

What do you like best about Celonis? User friendly tool to perform data mining, process mining, visualizations and simulation of data What do you dislike about Celonis? Process workflows needs to be designed more detailed. This part is a very critical one business elevation What problems is Celonis solving and how is that benefiting you? Visualizations of the data gives more interest to work

"A critical tool for any GBS / Shared Service Organisation"

What do you like best about Celonis? Execution Apps- They are pre-built modules available in Celonis for various domanins like Procurement, Accounts Payable, Accounts Receivable etc. They allow us to deploy and customise solutions for any organisation. It allows us to benchmark ourselves with the industry leaders by tracking prebuilt KPI with set benchmarks. We could also define additional KPI's for the same. The apps actively monitors the various activities defined within the process and ...

"Taking Business to next level"

What do you like best about Celonis? It not only indicates the outliers in the process but also provides a detailed root cause analysis which helps to remove the bottleneck What do you dislike about Celonis? I don't see any downsides in the tool. The tool has been very planned and executed to cover almost alll the scenarios. What problems is Celonis solving and how is that benefiting you? We face lot of challenges in our P2P proces. Delayed/late payments was one of them which led to bitter ...

"Celonis delivers great insights and will help advance our digital strategy"

What do you like best about Celonis? Celonis is fast, flexible, and offers a very convenient CX What do you dislike about Celonis? Setting up the data load for a non-standard process and with non-standard IT tools is quite challenging. What problems is Celonis solving and how is that benefiting you? End-to-end transparency spanning multiple organizational units and IT/BI systems

"Celonis: New Technology Enables New Analysis & Business Growth Opportunities"

What do you like best about Celonis? Celonis provides new forms of anaylsis to find new opportunities. We are able to utilize it to finally definitively calculate the cost of doing business and process inefficencies. What do you dislike about Celonis? As a new technology, Celonis (and process mining in general) has a steeper learning curve. In addition, the service has a few more outages or technical issues than the more mature cloud products. Lastly, the building and deployment of the ...

"Transparency in prosesses"

What do you like best about Celonis? Getting rid off uneffeciency, see where the bottlenecks are What do you dislike about Celonis? data protection laws which prevent us to look deeper What problems is Celonis solving and how is that benefiting you? keeping security processes in work orders for power plants

"Good handling and high efficiency"

What do you like best about Celonis? Helpful Staff and easy process optimization What do you dislike about Celonis? Website is a bit overloaded as they focus too much on Design. What problems is Celonis solving and how is that benefiting you? Speed up processes.