Celonis Reviews in May 2025: User Ratings, Pros & Cons

"Bringing visibility to O2C process issues and unlocking value"

What do you like best about Celonis? Data driven approach to identify bottlenecks, helping to engage and convince stakeholders about the need of improve the process. Very fast to set up. What do you dislike about Celonis? No real downside. Challenge is to keep all parts engaged to execute actions - there is a lot to do. What problems is Celonis solving and how is that benefiting you? Problems: undesirable activities, reworks, touches in the O2C process that lead to longer cycle ...

"Best Practices from Process Mining in Procurement"

What do you like best about Celonis? Celonis software visualizes the actual purchase-to-pay process. Now we can see from an undistorted perspective the entire course of each order, from creating the order proposal to the payment of the invoice to the supplier. The Celonis company provides us with many benefits beyond the application. They regularly consult with us on application development, offer training and presentations, and provide us with a Business Value Architect who does an ...

"Best Practices from Process Mining in Procurement"

What do you like best about Celonis? Celonis software visualizes the actual purchase-to-pay process. Now we can see from an undistorted perspective the entire course of each order, from creating the order proposal to the payment of the invoice to the supplier. The Celonis company provides us with many benefits beyond the application. They regularly consult with us on application development, offer training and presentations, and provide us with a Business Value Architect who does an ...

"Bringing visibility to O2C process issues and unlocking value"

What do you like best about Celonis? Data driven approach to identify bottlenecks, helping to engage and convince stakeholders about the need of improve the process. Very fast to set up. What do you dislike about Celonis? No real downside. Challenge is to keep all parts engaged to execute actions - there is a lot to do. What problems is Celonis solving and how is that benefiting you? Problems: undesirable activities, reworks, touches in the O2C process that lead to longer cycle ...

"Once set up - the only way is up"

What do you like best about Celonis? - Celonis gives you the transparency of how your operational processes flow through the activities. - You easily identify opportunities to optimize your operational processes, which leads to cost savings. - Celonis can help you to prevent unwanted process flows, which leads to improved process compliance. - Business users and analysts can easily set up new dashboards and process analysis with only a few clicks. What do you dislike about Celonis? It takes ...

"A great technology that can do wonders in the right hands"

What do you like best about Celonis? Intuitive user interface, standout functionality when compared to other process mining solutions. Extremely versatile vis-a-vis it solutions for data extraction and automation of internal and external business functions. What do you dislike about Celonis? Some bugs have been reported by myself and others for YEARS and are still in the software. Fast paced development leaves its traces in the form of strange bugs or lack of functionality, that stand in ...

"Best in market for Process Mining"

What do you like best about Celonis? Explorers like process explorer, Variant Exp, Action Engine, Conformance checker, and multi-data source support What do you dislike about Celonis? The technical expertise of backend SAP systems is required if customizing standard domains What problems is Celonis solving and how is that benefiting you? End to end operations overview and process overview task overview and automation as it supports inbuilt python capabilities via library Celonis_tools

"Best in market for Process Mining"

What do you like best about Celonis? Explorers like process explorer, Variant Exp, Action Engine, Conformance checker, and multi-data source support What do you dislike about Celonis? The technical expertise of backend SAP systems is required if customizing standard domains What problems is Celonis solving and how is that benefiting you? End to end operations overview and process overview task overview and automation as it supports inbuilt python capabilities via library Celonis_tools

"Powerful platform with deep insights into your own data"

What do you like best about Celonis? More and more new features, lot of opportunities to automate stuff What do you dislike about Celonis? It is difficult to implement every problem in PQL What problems is Celonis solving and how is that benefiting you? Gaining deep insights into own process data

"Look at your data in new ways"

What do you like best about Celonis? The flexibility of the dashboards makes "what if" discussions more productive. Celonis has enabled us to take a deeper dive into our processes and related data and find efficiencies hidden in our old, static reports. What do you dislike about Celonis? Some of our process flows have so many variables that it is difficult to identify the bottlenecks, even with Celonis process mapping. What problems is Celonis solving and how is that benefiting you? In the ...