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9.5

Spot Score

Carbonite - Backup Software

Carbonite Reviews in June 2025: User Ratings, Pros & Cons

Protect your data, worry-free.

4.2

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Starts from $4.91/Month when Billed Yearly

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Carbonite Reviews & Ratings

4.2

Very Good

Based on 432 ratings & 154 reviews

Rating Distribution

Excellent

(83)

Very Good

(45)

Good

(17)

Poor

(3)

Terible

(6)

Expert's Review

Carbonite is a reliable and cost-effective solution for data backup and recovery needs. Users appreciate the ease of setting up and automating backups, providing peace of mind and security for important files. The tool's user-friendly interface and scheduling capabilities make it convenient for users to manage their backups efficiently. While Carbonite offers ...Read more

Carbonite pros and cons

  • Provides automatic, easy, and reliable data backup, reducing the risk of data loss and ensuring peace of mind.

  • User-friendly interface and setup process, making it accessible for various users.

  • Offers timely notifications for data backup status and reminders for overdue backups.

  • Intuitive backup scheduling and customization options for efficient data management.

  • Initial backup process can be time-consuming, especially for large data volumes, leading to potential frustration.

  • Some issues with the automatic backup functionality, such as videos not updating automatically, requiring manual intervention.

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Showing 41-50 out of 154

J

Joy

04/14/18

4 out of 5

Assures business continuity

PROS & CONS What are the best aspects of this product? It is a great backup tool for all our data. We receive data in real time and the auto backup functionality is of huge benefit to us. We are able to concentrate on other productive areas as we know that the update and backup of data is taken care of. On the system, you can schedule or set up which folders should be backed up and those which should not be backed up. It works on its own to ensure data security is achieved without ...

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KW

Kyle W.

04/13/18

3 out of 5

Best Bang for your buck backup software

What do you like best? One of the cheapest players in this space What do you dislike? Mac Backups not as customizable as the windows variant Recommendations to others considering the product Find another product if you want more robust Mac backups What business problems are you solving with the product? What benefits have you realized? Just needed a backup solution in-house to say that we had one. Most of our business is conducted in the cloud.

F

Francisco

03/30/18

5 out of 5

It is cost efficient

PROS & CONS What are the best aspects of this product? It has almost everything automated. There is a lot to desire about this product. When you set it up in your system, you do not have to do anything as the backup and storage of data is automated. It takes course from there, which means you will not have to manually update data in the system. This makes it easy to use. Apart from that, the storage is unlimited for a single computer. Regardless of the size of the data you have to backup ...

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03/22/18

4.5 out of 5

Used for backing up important data

What do you like best? Easy to use interface that the team finds helpful to use What do you dislike? Need more pricing options to include smaller amounts of days What business problems are you solving with the product? What benefits have you realized? Great backup option

C

Cesar

03/05/18

4 out of 5

Streamlines backup and restoration processes

PROS & CONS What are the best aspects of this product? It is simple from start to when you back up files and recover them from the system. It has an unlimited storage for a single computer which can be a very important feature if you have bulk data to backup from your system. With this kind of product, the basic plan is affordable which means you can store large files in bulk and have your way in terms of securing your vital data and files. When it comes to restoring files in the system, ...

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J

Jim

03/01/18

5 out of 5

Automates the back up process

PROS & CONS What are the best aspects of this product? The set up process is bliss. I am able to clearly understand how to do it on my own. It has a simple interface which allows me to get up to speed in not time. I am able to schedule which folders or directories I want backed up, during the set up process. The tool in return automatically backs up those folders which saves time and the effort. Also, when you have taken too long to back up your data, this product ends out a notification ...

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E

Enrique

02/23/18

5 out of 5

Flexible regarding access of the backed up files

PROS & CONS What are the best aspects of this product? It is an amazing tool when it comes to back up of data and recovery of the same. I can back up data in my home computer and access it when I am away from that computer. All I need is to be connected to the internet and as such I can access my data which was updated or backed up into Carbonite. When a hard drive crashes, I am able to recover data that was backed up in the product. With my office or company computer, data is also backed ...

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B

Belinda

02/12/18

4 out of 5

Problem solver for your business

PROS & CONS What are the best aspects of this product? It is a simple to use and retrieve data. The product has a backup feature, which allows you to back up all your data into the system and retrieve it whenever a need arises. Apart from that, you can do this at great speed which adds to the efficiency. It is both web based and also you can download the application and install it in your system. Whichever the case, you will get the same user experience which is simple. Due to its simple ...

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BS

Brittanie S.

01/31/18

5 out of 5

Awesome Backup Service

What do you like best? The ability to back up various types of files, documents, emails, settings, photos, and more. They also have several different backup plans and methods available for you to choose from and will also assist with migration. What do you dislike? I cant think of anything that I disliked. Recommendations to others considering the product Carbonite is an excellent product for individuals and businesses no matter the size. What business problems are you solving with the ...

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01/28/18

2.5 out of 5

Very Slow Backups only good for small data sets.

What do you like best? Their phone support team is very good and the ability to adopt new computers to the account is good. I've never had any problems recovering data for customers with Carbonite. What do you dislike? Carbonite is VERY, VERY SLOW. I tried for ONE YEAR to backup a server and it NEVER was able to complete a full backup set, not ONCE IN AN ENTIRE YEAR... I still have several clients with laptops that have Carbonite, but they are ones with a very small, mobile, data set ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].