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9.5

Spot Score

Carbonite - Backup Software

Carbonite Reviews in June 2025: User Ratings, Pros & Cons

Protect your data, worry-free.

4.2

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Starts from $4.91/Month when Billed Yearly

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Carbonite Reviews & Ratings

4.2

Very Good

Based on 432 ratings & 154 reviews

Rating Distribution

Excellent

(83)

Very Good

(45)

Good

(17)

Poor

(3)

Terible

(6)

Expert's Review

Carbonite is a reliable and cost-effective solution for data backup and recovery needs. Users appreciate the ease of setting up and automating backups, providing peace of mind and security for important files. The tool's user-friendly interface and scheduling capabilities make it convenient for users to manage their backups efficiently. While Carbonite offers ...Read more

Carbonite pros and cons

  • Provides automatic, easy, and reliable data backup, reducing the risk of data loss and ensuring peace of mind.

  • User-friendly interface and setup process, making it accessible for various users.

  • Offers timely notifications for data backup status and reminders for overdue backups.

  • Intuitive backup scheduling and customization options for efficient data management.

  • Initial backup process can be time-consuming, especially for large data volumes, leading to potential frustration.

  • Some issues with the automatic backup functionality, such as videos not updating automatically, requiring manual intervention.

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Showing 51-60 out of 154

J

Joy

01/27/18

4 out of 5

Assures business continuity

PROS & CONS What are the best aspects of this product? It is a great backup tool for all our data. We receive data in real time and the auto backup functionality is of huge benefit to us. We are able to concentrate on other productive areas as we know that the update and backup of data is taken care of. On the system, you can schedule or set up which folders should be backed up and those which should not be backed up. It works on its own to ensure data security is achieved without ...

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VR

Vanessa R.

01/17/18

5 out of 5

Love...carbonite!

What do you like best? I like that I can pick and chose what I want Carbonite to back up for me and where I would like it backed up at. What do you dislike? I have not found anything so far that I dislike! What business problems are you solving with the product? What benefits have you realized? Backing and restoring my company files has never been easier! Easy to use even.

BC

Brooke C.

01/08/18

2.5 out of 5

Carbonite

What do you like best? The best things about Carbonite was how it worked in the background without needing to be told manually to save. For IT, it was easy to set up multiple computers to back up and maintain the individual identities of each machine being backed up. What do you dislike? Some of the best parts of Carbonite were also the things that made using it the most frustrating. While it would back up constantly, towards the end of use there were constant issues keeping it up to ...

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F

Francisco

01/07/18

5 out of 5

It is cost efficient

PROS & CONS What are the best aspects of this product? It has almost everything automated. There is a lot to desire about this product. When you set it up in your system, you do not have to do anything as the backup and storage of data is automated. It takes course from there, which means you will not have to manually update data in the system. This makes it easy to use. Apart from that, the storage is unlimited for a single computer. Regardless of the size of the data you have to backup ...

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NR

Nancy R. E.

12/29/17

4.5 out of 5

The File Storage and Back up Protection you need

What do you like best? Automatically backs up files and data to a secure location without the need for a dedicated on site server. User friendly, affordable, secure and has an auto back up feature so you do not forget to back up your data What do you dislike? Sometimes the auto back up runs a bit slow What business problems are you solving with the product? What benefits have you realized? Saving data automatically so it is preserved and not at risk if there is a system crash

C

Cesar

12/27/17

4 out of 5

Streamlines backup and restoration processes

PROS & CONS What are the best aspects of this product? It is simple from start to when you back up files and recover them from the system. It has an unlimited storage for a single computer which can be a very important feature if you have bulk data to backup from your system. With this kind of product, the basic plan is affordable which means you can store large files in bulk and have your way in terms of securing your vital data and files. When it comes to restoring files in the system, ...

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JF

John F.

12/21/17

2.5 out of 5

Decent, but not the best

What do you like best? The best part of Carbonite is the ease in setup. It is super quick and simple to install and setup. Basically does it all for you with default settings, which will backup all your common storage folders. You will want to have a look into the settings to add other folders you want to be backed up, or remove some if you do not wish to backup that folder...such as your Downloads. What do you dislike? The worse part of Carbonite, is the very slow, snail-speeds while ...

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12/19/17

5 out of 5

Great Tool

What do you like best? Can be set up to perform back ups during off hours. Works with a pc and mobile devices. Backs up important information in case of a virus or a computer crash. Able to access information from mobile device. What do you dislike? product is a bit pricey. Sometimes will interfere with other scans. Will not back up some information sometimes. Customer Support isn't the best. Recommendations to others considering the product It is a good product to use for backing up ...

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RF

Ryan F.

12/18/17

5 out of 5

Great back up

What do you like best? It's automated and everything is safe, there is no reason to have a care. What do you dislike? It's money that my company does not have right now Recommendations to others considering the product It's great What business problems are you solving with the product? What benefits have you realized? We don't have to worry about lost data.

JG

Joshua G.

12/14/17

5 out of 5

Backup Solution

What do you like best? easy to use and quick, simple and works without hassle What do you dislike? The software really doesn't have an dislikes with it from my perspective Recommendations to others considering the product none What business problems are you solving with the product? What benefits have you realized? backups that were needed in the past

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].