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9.1

SpotScore

CallTools - Call Center Software

CallTools Reviews in September 2026: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.96

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.96

Excellent

Based on 251 ratings & 251 reviews

Are you using CallTools?

Rating Distribution

Excellent

(246)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options let users tailor the system to their unique needs easily.

  • Stellar customer support team that is ready to assist at every turn.

  • User-friendly interface for easy navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 31-40 out of 251

SS

sarah Suswill

03/24/22

5 out of 5

I need a phone number

Date of experience: March 25, 2022

ФБ

Фазила Болтаева

03/02/22

5 out of 5

👏👏👏

🤙🤙🤙🤙hi how are you. I can't speak in English

EM

Eric Malinasky

02/27/22

5 out of 5

James and Calltools are great

James and Calltools are great! Very pleased with the service. Email James @Calltool.com and mention my name for a discount! He will take good care of you, I think he works 24/7 since he has replied to my emails all hours of the day 7 days a week

G

Glen

12/20/21

5 out of 5

They came through with flying colors!!

I wasn't quite ready to sign up, but I did. And as a result I had a rather large blip, with the company, and my expectations were that they would leave me hanging. Not so!!!! With the help of James, they researched my issue and took care of the problem. If it had been another company, I believe I would have been out many hundreds of dollars. I will not hessitate to come ( back) in board as soon as I am ready. They came through with flying colors!!!!

KT

Keith Tremmel

11/16/21

5 out of 5

Been using CallTools for a few months…

Been using CallTools for a few months now and James Saif helped me get set up and was very helpful and supportive Would highly recommend them for any real estate investors !

AU

Anonymous User

10/26/21

5 out of 5

"Gained better view and understanding about the tool after the training. Great support team."

What do you like best about CallTools? You can easily navigate and set it up according to your preferences. What do you dislike about CallTools? Some options are not available for manager access. Recommendations to others considering CallTools: It's a great tool to use! What problems is CallTools solving and how is that benefiting you? "Scam Likely" on the lead's phone screen when we are calling. Some workarounds are available to do the work more conveniently.

LK

Laura Kennedy

10/11/21

5 out of 5

Highly recommend this software and its…

Highly recommend this software and its exceptional features, customer service, and the value the Call Tools places on evolving with new advancements. A perfect solution to our scheduling department’s high volume and demand. To the point and reliable. Five stars!

AU

Anonymous User

09/22/21

5 out of 5

"Support w/ Sarah"

What do you like best about CallTools? Sarah was super patient w me and super helpful. Took extra steps to show me how to solve the problem I was having and I was super satisfied w the help she provided What do you dislike about CallTools? Nothing. Great Cust Service call. Very impressed What problems is CallTools solving and how is that benefiting you? Understanding how to successfully recycle a campaign. I was missing a step or two and now understand how to do it

NT

Nataly Teran

09/21/21

5 out of 5

Best dialer In the game

It has been such a blessing coming across calltools. I’ve been able to make over $30,000 in the last few months . All thanks to this amazing dialer. It is so simple to set up. I’m able to set up a sales funnel so no leads are able to slip out of my pipeline. It’s also a low cost, no huge down payment. Easy agent support. Shout out to Shawnie with Calltools. She’s been very helpful with keeping me up to date with any updates and answering any questions I have. One more thing the support team ...

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AU

Anonymous User

09/20/21

5 out of 5

"Excellent support!"

What do you like best about CallTools? I am new to Calltools and far from a tech expert; the customer support is excellent, and the solution itself is easy and efficient. What do you dislike about CallTools? All good so far, nothing to dislike, easy to navigate. What problems is CallTools solving and how is that benefiting you? Outbound calling efficiency and increased production,

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].