9.1
SpotScore

CallTools Reviews in September 2026: User Ratings, Pros & Cons
Streamline your call center operations with ease.
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CallTools offers custom pricing plan
CallTools Reviews & Ratings
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Spotsaas Editor’s POV
CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more
CallTools pros and cons
Efficient automation features save valuable time and enhance productivity.
Customization options let users tailor the system to their unique needs easily.
Stellar customer support team that is ready to assist at every turn.
User-friendly interface for easy navigation.
The richness of features and customizations can be intimidating and complex for newcomers without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 21-30 out of 251
DH
Douglas Hoffman
06/21/22
Great Product. Great Price. Great Support!
Five Star Account Setup with my Call Tools Account Manager (James) and even more important is that you WILL get FIVE STAR support from Call Tools Support after your account is set up. Support is extremely responsive, and understanding, and was able to address and resolve my unique technical issue. Thanks Ana! You are the best!!
SL
Shaun L
05/25/22
Phenomenal Service
Every time I reach out for any sort of assistance the experience is pleasant and efficient. I thoroughly recommend working with calltools. From tech support to my sales specialist, my needs are always exceeded. Working with Shawnie Clark, my sales specialist has been an absolute pleasure. Rarely do I ever have to call in to make changes. I simply reach out to her and within 5 mins the request has been fulfilled and it’s common for her to also suggest things I’m not aware of to increase our ...
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AA
Adam Abajian
05/23/22
Longtime Customer Appreciation
I have been with Call Tools for 4+ years & have been able to generate dozens of deals from our cold calling efforts! The system is very advanced & we've been able to setup really cool call flows over the years!
DG
Doctor Genius
05/05/22
Calltools has been a great platform for…
Calltools has been a great platform for our team to engage with our prospects. The dialer has tons of great features and the team works their wonders to ensure anything we need customize is handled with a quick turnaround. This is a great tool for having our employees work remote and our manager to have a pulse on the teams effort.
DP
Dante Price
05/01/22
Good Product and Even Better Customer Service
My experience with Calltools has been nothing but stellar. The tool itself fits all my needs and then some. My account Manger Ashley Huggins has been a dream to work with threw out my time with calltools. She always quick to respond when I have questions and is willing to hop on a call when a email won’t suffice. It’s rare to find that kind of customer service. Would recommend calltools to anyone in need of a good dialer and quality customer service
JL
Justin Long
04/24/22
Calltools is a great technology and…
Calltools is a great technology and would use again.
D
Danielle
04/20/22
Call Tools is our business's life line
Call Tools is our business's life line. They have simplified and streamlined our marketing efforts. The reporting is incredible and Service is fantastic.
MD
Mark Dumlao
04/19/22
Ashley is one of a kind and very much…
Ashley is one of a kind and very much helpful! Thanks a lot
SG
Sergio Gonzalez, Lubaphtel BPO
04/18/22
We have been working with Calltools for…
We have been working with Calltools for over 3 years, fantastic dialer with great updates Shawnie Clark is our representative and she is always there for us, it has never taken her more than 15-30 minutes to get back to us, amazing!
HH
Hershell Hudson
03/25/22
Great company
Date of experience: March 26, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].