CallTools Reviews in September 2026: User Ratings, Pros & Cons

Brandon Conrad needs a raise!

Brandon Conrad needs a raise!! This man went above and beyond when it came to ANY support experience I've ever had with ANY company! He helped with every question or struggle I had and he did it all in a very positive approach! The BEST support experience I have ever had HANDS DOWN!! 10/10!

I had a great experience with…

I had a great experience with Calltools! From the start with Brandon Conrad getting us set up, to the constant customer support with any issues and getting any account issues resolved I had. You guys are great!

Top Notch

From the very first interaction, Brandon displayed an impressive level of professionalism and knowledge about their product. He ensured that we fully understood how to maximize its potential for our business. His expertise and excellent communication skills made the entire buying process smooth. We are extremely pleased with our decision to choose CalTools' cloud dialer software and would recommend for other businesses.

"Great Software!"

What do you like best about CallTools? Great software! Multi line dialer, you can hook it up to a CRM. This prevents the CRM from getting too crowded with bad leads, also the multi-line dialer is great for working larger lists. At the very least, the software will help you improve the efficiency of your sales reps or cold callers resulting in higher conversions for the time. What do you dislike about CallTools? I did wish that they had an auto-text option like Lead Sherpa, but it is great ...

Issues taken care of

I had some miscommunication with this company and some issues with the service. I can say that they went above and beyond to make sure it was taken care of. I want to thank Shawnee and Julie for handling everything.

Shawnie is the best!!!

Shawnie is super helpful! She always responds immediately and will follow up with me to make sure things are working ok. Great service!

I love calltools great product

I love calltools great product, connection rate, user friendly, nice sales funnels definitely increase deal flow. James has been awesome with any questions or concerns I had really knowledgeable of the dialer definitely recommended.

Best Dialer I have ever used

First of all , the solution works very well , pretty simple , no glitches , and they have great support , I am also impressed with the level of excellence from management , they go above and beyond to make sure their clients are satisfied .

So Dale from their support staff is…

So Dale from their support staff is awesome. She is smart and patient. She calmly backed me off the ledge. I am glad she was there to help! Thanks Dale!

"CallTools Helped Us Immensly!"

What do you like best about CallTools? CallTools has helped us grow our Solar Company 10x over the past two years. Their platform is similar to Five9, but with a richer feature set. I would highly recommend them to anyone who is looking to scale their business. What do you dislike about CallTools? Honestly, there is nothing that we disliked. Best calling tool, period! I totally enjoy working with Sean as well. Recommendations to others considering CallTools: Hands down the best outbound ...