NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo
CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

Add to compare

Starts from $45 / Month

Start Free Trial

CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

Are you using CallRail?

Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 691-700 out of 828

K

Katie

06/21/17

5 out of 5

Great company and very responsive.

Great company and very responsive.

A

Ashley

06/21/17

5 out of 5

CallRail is great for our marketing …

CallRail is great for our marketing team because it lets us have better insight into tracking our ad spend and get better insight into how our teams are communicating over the phone. We are very happy with the platform and would recommend it for all websites and apartment communities better looking to understand the ROI of the marketing and advertising spend.

M

Mylène

06/21/17

5 out of 5

Very good way to see which advertising …

Very good way to see which advertising is working.

C

Codie

06/21/17

4 out of 5

It's been working great to track out …

It's been working great to track out clients calls!

M

Michael

06/21/17

5 out of 5

Very pleased with CallRail

I've been very pleased with CallRail. I use it mainly for my clients to track phone call conversions on landing pages. My client and I love the tracking features and custom phone numbers. I recommend CallRail to all my clients looking to track phone calls and conversions.

M

Michael

06/16/17

5 out of 5

Highly Recommended!

Highly Recommended!! Call Rail offers an unbelievable product and has above and beyond customer service to back it up! Easy and efficient interface with a responsible price point. Essential for a start up business and can scale effortlessly.

T

Tom

06/08/17

5 out of 5

You won't be sorry if you choose Call Rail

I previously used DialogTech and was dissatisfied with level of reporting and the customer portal, so I started looking for alternatives. I looked into many other companies and interviewed and received proposals from three or four. Call Rail was the winner, and now I am the winner for having selected them. Great service. Intuitive, easy to use software. Great customer support. You won't be sorry if you choose Call Rail.

T

Todd

06/08/17

5 out of 5

Helpful Tool for Tracking Various Efforts

Being able to go back and listen to incoming calls allows us to pinpoint problem areas and make adjustments in training or resource availability in a timely fashion. While we could be better at using CallRail analytics, having this information at our fingertips is vital to assessing marketing efforts and tracking progress. CallRail provides tremendous value to our bottom line.

C

Chris

06/06/17

5 out of 5

The price per minute is a tad high but …

The price per minute is a tad high but overall this is the best call tracking software on the market.

I

Inna

06/06/17

5 out of 5

The best I've found

Very reliable, never had any issues. Customer service is top notch. User friendly interface.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].