CallRail Reviews in July 2026: User Ratings, Pros & Cons

Great company and customer service

Great company and customer service. Easy to use and works perfect for my company !

Awesome

Awesome company and excellent customer service.

Great service!

Great service!

When CallRail works properly

When CallRail works properly, it is very helpful for tracking calls.

New to Marketing

I am new to marketing and needed a system that would allow me to manage incoming calls and we found that in CallRail. We have a lot to learn and plan next on incorporating the call analytics to leverage our marketing campaigns.

CallRail has some great features that…

CallRail has some great features that make my marketing so much easier with quick texts and calls through the seamless operation between desktop and app. The reason I didn’t give it 5 stars is mostly because I need to be able to receive and send pictures and links. That is not possible at this time. I also don’t have unlimited texts, but they are relatively cheap. Just wish I could avoid giving out my private number for that. Adding something like google voice just seems redundant.

I’ve being using Callrail for several…months

I’ve being using Callrail for several months now and it’s being invaluable capturing leads for my real estate business. I love the fact that I can concentrate on talking to customers instead of taking notes during the call by using the record function.

Very easy to use

CallRail is easy to use and implement online. It's reasonably priced and the sales rep I worked with at the beginning was very capable and was helpful in answering all my questions.

We use CallRail daily

We use CallRail daily. Easy to use and great to manage.

Look no further than callrail

Great product! The price is fair and the software works, as promised. It couldn't be easier to set up and implement new campaigns and has allowed full transparency with my clients. 5 stars. Tons of tools I have yet to use which I'm sure are amazing.