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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

Are you using CallRail?

Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 1-10 out of 828

RR

Ryan R

02/22/24

5 out of 5

"Great Platform for your business and very easy to use."

What do you like best about CallRail? CallRail is very easy to use and extremely effective in my business. What do you dislike about CallRail?

AU

Anonymous User

12/28/23

5 out of 5

"Its very nice to see the analytics and stats"

What do you like best about CallRail? Stats were realtime i really liked those What do you dislike about CallRail?

DH

Dan H

11/21/23

5 out of 5

"Great product and support"

What do you like best about CallRail? I manage about 50 clients for my marketing agency. Callrail makes my company look like experts to our clients and gives us powerful and insighful data to share.

TJ

Trevor J

11/21/23

5 out of 5

"CallRail will provide data insights into your marketing for better decision making."

What do you like best about CallRail? Ease of use and intuitive self-service platform. Reasonable fees and no long term commitments. Easy integration into popular website platforms, such as WordPress.

ES

Emily S

11/14/23

5 out of 5

"Easy and Great Platform"

What do you like best about CallRail? I like that we can track and record calls for our clients. It is also a very valuable reporting tool. What do you dislike about CallRail?

AU

Anonymous User

11/14/23

5 out of 5

"Easy easy easy"

What do you like best about CallRail? Reliable and very easy to use and implement What do you dislike about CallRail?

KW

Kate W

11/14/23

5 out of 5

"CallRail helps us review and track our calls to ensure the our intake is functioning optimally."

What do you like best about CallRail? With CallRail, I can listen to a recoding of every call that comes in and see its source with tracking numbers. CallRail customer service was very helpful in getting our tracking numbers set up and also using their local phone number feature. I have used their help articles, chat, and customer service phone feature and each one helped me when I needed it.

RN

Ryan N

11/14/23

5 out of 5

"Indispensable Service for a Marketing Agency"

What do you like best about CallRail? Form and call attribution are my favorite features. It makes it so easy to talk about ROI with customers. What do you dislike about CallRail?

CA

Cheryl A

11/14/23

5 out of 5

"CallRail helps to see where your leads are coming from."

What do you like best about CallRail? CallRail helps us identify where our inbound call leads are coming from. Whether they are organic call or from paid search.

CN

Cody N

11/14/23

5 out of 5

"Great solution for your calling leads"

What do you like best about CallRail? I love how easy it is to setup or change a workflow to make sure your call get to the right people. What do you dislike about CallRail?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].