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Calilio Review: Is It The Right VoIP Providers For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPR

5

51 verified reviews
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Starts from $12 / user / year when Billed Yearly

Integrates with

PipedrivePipedrive
Pabbly ConnectPabbly Connect
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What is Calilio?

Calilio provides a cloud-based business phone system for modern sales teams, support teams, remote teams, distributed teams, and call centers. The platform helps businesses manage calling, messaging, virtual phone numbers, call routing, recordings, live monitoring, analytics, and AI-powered call reports from one online workspace. With Calilio, teams can make and receive business calls over the internet from desktop, mobile, tablet, or browser. Businesses can buy or port virtual phone numbers, use local, mobile, and toll-free numbers from 100+ countries, send and receive SMS/MMS, share numbers across team members, and manage customer communication without relying on traditional PBX hardware or office desk phones. Calilio supports inbound call management with IVR, call forwarding, business hours, voicemail, call transfer, call recording, number sharing, live call monitoring, and call analytics. These tools help businesses route callers to the right person, reduce missed calls, support agents during conversations, and keep call activity organized. For outbound calling, Calilio offers power dialer, contact import, campaign creation, custom caller ID, call disposition, call notes, call tags, call history, recordings, and analytics. Sales and outreach teams can use these features to call prospects faster, track outcomes, and follow up with better context. Calilio also includes AI-powered call reports that help teams understand customer conversations faster. These reports may include call transcription, call summary, sentiment analysis, reason for call, call conclusion, resolution, and follow-up suggestions. Calilio is suitable for startups, small businesses, growing companies, franchises, agencies, SaaS companies, sales teams, customer support teams, remote teams, and call centers that need a flexible cloud phone system for business communication, customer support, outbound campaigns, and team performance review.

Pricing

  • Starts from $12 / user / year when Billed Yearly

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:European Union🇺🇸

Platform

  • Browser Based (Cloud)

  • Mobile-first — limited web access

Calilio Software Demo

Calilio was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider Calilio

Use cases
Customer support centers, Remote sales teams, IT and tech support departments
Team types
Customer service representatives, Sales teams
Company size
Small Business, Large Enterprises
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Calilio

  • Modernizes business communication with advanced VoIP features

  • Enhances connectivity and security over traditional phone systems

  • Supports a wide range of business sizes from small to large enterprises

Is Calilio right for you?

Best for businesses upgrading from landlines to secure, modern VoIP systems.

Choose Calilio if

  • You need a flexible, configurable VoIP system for customer support or sales teams.
  • Your organization requires enhanced connectivity and security beyond traditional phone lines.
  • You operate a small to large enterprise seeking to modernize communication infrastructure.

Consider alternatives if

  • Your company relies on simple, traditional landline systems without internet dependency.
  • You have very limited or unreliable internet connectivity preventing effective VoIP use.
Pros and cons

Calilio pros and cons

  • Calilio pros
  • Modernizes business communication with advanced VoIP features

  • Enhances connectivity and security over traditional phone systems

  • Supports a wide range of business sizes from small to large enterprises

  • Calilio cons
  • Pricing is quotation-based, lacking upfront transparency

  • No publicly available user ratings or detailed reviews

5.0/5 rating
From $12

Ready to try it?

Get started with Calilio

Connect with the team for a personalised demo.

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Calilio reviews and ratings

Buyer sentiment

No user reviews or ratings are available to assess buyer sentiment.

What buyers like

  • Affordable, scalable pricing with a free local number and complimentary credit.
  • Easy-to-use interface that needs no technical expertise to set up.
  • Reliable, clear call quality across 100+ countries for international communication.

Common complaints

  • Limited third-party/CRM integrations and few non-VoIP numbers in some regions.
  • More country numbers are wanted, and basic plans have feature limitations.
  • More onboarding guides and tutorials would help new staff get up to speed.

5

Excellent

Based on 51 ratings & 0 reviews

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What are the features of Calilio?

39%

Feature coverage

7 of 18 tracked features

An app or software sends out alerts, which are actionable and content-rich push notifications. These alerts can be for various reasons, incl…

Automated transcripts are a useful feature of software that can streamline and simplify the process of transcription. This innovative techno…

Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…

The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…

IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…

A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…

Routing is a key feature in software development that plays a significant role in connecting different devices or networks. It is the proces…

Security & Compliance

Calilio security and data handling

Key compliance certifications and security features for IT and security teams evaluating Calilio.

Certifications

SOC 2✗ Not certified
GDPR✓ Certified
HIPAA✗ Not certified
ISO 27001✗ Not certified

Developer & data

Data residency
🌐🇺🇸

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Calilio Integrations

Help & Contact

Calilio Support Options

Customer ServiceOnline
LocationROBINSON ROAD , Singapore, 048545, Raffles Place, Singapore

Frequently Asked Questions About Calilio

Common questions buyers ask before choosing Calilio.

Calilio is a VoIP Providers. Calilio offers Routing, Call Recording, IVR Support, Mobile App, Chat (Messaging) and many more functionalities.

Calilio is a strong fit if: You need a flexible, configurable VoIP system for customer support or sales teams.; Your organization requires enhanced connectivity and security beyond traditional phone lines.. Consider alternatives if: Your company relies on simple, traditional landline systems without internet dependency.; You have very limited or unreliable internet connectivity preventing effective VoIP use..

Buyers commonly note the following limitations of Calilio: Pricing is quotation-based, lacking upfront transparency; No publicly available user ratings or detailed reviews; Potential complexity in setup compared to basic phone systems.

Some top alternatives to Calilio includes Banter, KrispCall, RingByName, iPlum and OpenPhone.

Calilio offers Quotation Based, Subscription pricing models

Yes, Calilio can integrate with Pipedrive

The starting price of Calilio is $12/user/year when Billed Yearly

Ready to try it?

Get started with Calilio

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].