Buildium Reviews in July 2026: User Ratings, Pros & Cons

"Easy to use and friendly when managing information"

What do you like best about Buildium? The easy way to manage data and visualize what is happening in each one of the properties. What do you dislike about Buildium?

"Better than Appfolio"

What do you like best about Buildium? I like the Rental Owner requests and Resident requests in Buildium for tracking everything in an organized way. I also like the various financial reports it allows you to download very quickly. I use Appfolio with a different management company but it does NOT offer either of these features so Buildium is far superior!

"Great Customer Service / User Friendly"

What do you like best about Buildium? Customer Service and easy to use products What do you dislike about Buildium?

Failed setup - lack of support

The software seems really solid. The implementation is terrible. They don't have enough implementation specialist to help with setup. Getting appointments with them are scheduled weeks out and spread too far apart to get any moment on a set up. We have had to delay a failure on our attempt with Buildium, demand a refund, and select another provider. They could be good, they just aren't staffed to make it work.

"Buildium provides all you need and continues to evolve with the industry."

What do you like best about Buildium? The automation is fantastic, touchless, and user-friendly. This improves efficiency and accuracy. What do you dislike about Buildium?

The Buildium is awesome.

The Buildium is very fast, and the tools are functional. The Buildium's team help when we send tickets.

Robust and Easy to Use!

Buildium is a robust simple to use system that covers all of our Property Management Needs. They continue to update the platform to provide the tools we need to keep growing!

i have a open case about late fees and…

i have a open case about late fees and i got one response from someone which was about a week and a half ago and since then I've sent two emails and have had no response back. the support team is not very good at responding. There is not option to enter a pet deposit/fee. which most people have animals so I think that should be something that is added. Other than that its a pretty simple program and has been working on my property management end.

New Buildium User and Raving Fan

As a new user to the Buildium platform, I have on a few occasions called in to the customer support center for assistance. On each occasion, I am pleased to share, the support staff has been knowledgeable, professional, helpful, and kind. On each occasion my issue has been resolved. Beyond that, this platform is amazing to work with. It integrates several functions of property management that are sometimes only hosted in separate platforms. We are HUGE fans of Buildium and their support team!

Don't do it

Don't do it. I've been with Buildium for over a decade and their resent changes to credit reports is by far the stupidest change they made. Use to be once the tenant fills out the application and pays the application fee I can just order the credit report. No the tenants has to wait for me to process the application then order the report so an email can be sent to the tenant where they can initiate the process by filling out more information then they approve what they already approved when ...