BuildingLink Review: Is It The Right Property Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2BuildingLink offers custom pricing plan
Carson
Barratt DevelopmentsTrusted by many companies including Carson
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is BuildingLink?
BuildingLink is a comprehensive community management platform designed for HOAs, condominiums, co-ops, and multifamily properties of all sizes. Built to support managers, maintenance teams, and front-desk staff, it centralizes essential operations like maintenance tracking, amenity reservations, package management, and resident communications in one secure, cloud-based system. With over 65 configurable modules, BuildingLink helps streamline administrative tasks, enhance resident engagement, and improve staff efficiency. Property managers can easily handle record-keeping, automate workflows, and provide a seamless resident experience through both web and mobile access. Trusted by more than 7,000 communities worldwide, BuildingLink empowers teams to run properties better, smarter, and faster.
Pricing
BuildingLink offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2SSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
BuildingLink Software Demo
BuildingLink was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider BuildingLink
- Use cases
- Real Estate Management, Homeowner Associations (HOAs), Condominium Management
- Team types
- Property Managers, Community Managers
- Company size
- 20–500 Employees
Why teams choose BuildingLink
BuildingLink offers an extensive set of over 65 modules, covering maintenance management, communication, billing, concierge services, and resident engagement, making it a complete solution for property managers.
With tools like amenity reservations, mobile access, package tracking, and a resident portal, the platform significantly improves daily living convenience and strengthens the sense of community.
BuildingLink’s built-in communication features allow managers to send announcements, alerts, and updates instantly, ensuring residents and staff remain informed at all times.
Is BuildingLink right for you?
What buyers should know before shortlisting BuildingLink
BuildingLink has been an invaluable tool in managing residential communities with efficiency and transparency. Its all-in-one platform makes daily operations—from communication and billing to maintenance tracking and amenity reservations—streamlined and easy to oversee.
I appreciate how the system keeps residents engaged through its mobile app and online portal, while offering my team real-time updates and comprehensive reporting tools. Although setting up the platform required some initial training, the benefits far outweigh the effort.
The software’s ability to centralize tasks, improve resident satisfaction, and reduce administrative workload has made a clear difference in how smoothly our community operates.
BuildingLink pros and cons
- BuildingLink pros
BuildingLink offers an extensive set of over 65 modules, covering maintenance management, communication, billing, concierge services, and resident engagement, making it a complete solution for property managers.
With tools like amenity reservations, mobile access, package tracking, and a resident portal, the platform significantly improves daily living convenience and strengthens the sense of community.
BuildingLink’s built-in communication features allow managers to send announcements, alerts, and updates instantly, ensuring residents and staff remain informed at all times.
- BuildingLink cons
Due to its wide range of features and configurations, some users may initially find BuildingLink complex and require training to use it effectively.
Although highly customizable, tailoring the system to meet unique community requirements may take additional configuration time and staff involvement.
Ready to try it?
Get started with BuildingLink
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare BuildingLink side-by-side with top Property Management Software alternatives.
What is the pricing of BuildingLink?
BuildingLink uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
BuildingLink reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 23 reviews, with strong overall satisfaction.
What buyers like
- BuildingLink offers an extensive set of over 65 modules, covering maintenance management, communication, billing, concierge services, and resident engagement, making it a complete solution for property managers.
- With tools like amenity reservations, mobile access, package tracking, and a resident portal, the platform significantly improves daily living convenience and strengthens the sense of community.
- BuildingLink’s built-in communication features allow managers to send announcements, alerts, and updates instantly, ensuring residents and staff remain informed at all times.
Common complaints
- Due to its wide range of features and configurations, some users may initially find BuildingLink complex and require training to use it effectively.
- Although highly customizable, tailoring the system to meet unique community requirements may take additional configuration time and staff involvement.
- While it provides strong built-in modules, some users may find fewer third-party integration options compared to more open platforms designed for multi-software ecosystems.
What users are saying
F
Fabiola
11/28/21
Improves communication between the management and communities.
PROS: For me, the best thing that this platform has to offer is its maintenance tracking module. It lets me create work tickets, contact maintenance ...
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SL
Samantha L
10/15/21
"Great utilization!"
What do you like best about BuildingLink.com? Buildinglink has multiple sections that can truly assist you with resident information. It is very ...
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M
Millie
09/17/21
BuildingLink Review
PROS: All information we need in the job is stored in this system and can be easily accessed. Generally, BuildingLink is our go-to software for ...
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A
Arlo
08/22/21
The simplest app suited for beginners
PROS: The features of BuildingLink is simple. It’s easy to learn the software in a short period. CONS: This product is simple and user-friendly so I ...
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P
Pierce
06/17/21
BuildingLink is the perfect example of a Building management software
PROS: What I like about BuildingLink is the ease of navigation. Any new user can easily learn the tool. This is also a complete package. It allows me ...
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R
Rosamond
03/28/21
It changes the way we work
PROS: It offers a mobile version, which I really love. Also, the platform can be customized according to the our needs. So you can really make the ...
Read more
What are the features of BuildingLink?
Accounting Management in BuildingLink enables property managers and association boards to maintain accurate financial records, track expense…
Billing & Invoicing in BuildingLink simplifies the process of generating, managing, and tracking financial transactions within residential c…
Contact Management in BuildingLink provides property managers with a centralized database to store and organize resident, staff, and vendor…
Document Management in BuildingLink ensures that all essential community documents are securely stored and easily accessible to both residen…
Inspection Management in BuildingLink helps property managers schedule, track, and record building or unit inspections efficiently. The feat…
Maintenance Management in BuildingLink streamlines the handling of repair and upkeep tasks for residential communities. Residents can submit…
Property Management in BuildingLink provides an all-in-one solution for managing daily community operations across HOAs, condominiums, and m…
Work Order Management in BuildingLink enables property managers to handle maintenance and repair requests with greater efficiency. Residents…
BuildingLink security and data handling
Key compliance certifications and security features for IT and security teams evaluating BuildingLink.
Certifications
Security features
Developer & data
Alternatives to BuildingLink
Why buyers keep looking beyond BuildingLink
Some users choose other platforms that offer more budget-friendly options for smaller communities with limited needs.
Competitors may provide broader third-party integration support for tools like advanced accounting, CRM, or marketing automation systems.
Certain property managers look for lighter, less complex platforms to avoid a steep learning curve for their staff.
Others prioritize mobile-first solutions with simplified dashboards and fewer modules for faster adoption.
Some communities prefer platforms with built-in tenant payment processing tools that are more flexible with payment gateways.
Managers may opt for systems with lower setup times and reduced customization requirements to get started quickly.
BuildingLink Customers
Carson
Barratt Developments
BuildingLink Support Options
Frequently Asked Questions About BuildingLink
Common questions buyers ask before choosing BuildingLink.
BuildingLink is a Property Management Software. BuildingLink offers Document Management, Maintenance Management, Property Management, Inspection Management, Contact Management and many more functionalities.
Buyers commonly note the following limitations of BuildingLink: Due to its wide range of features and configurations, some users may initially find BuildingLink complex and require training to use it effectively.; Although highly customizable, tailoring the system to meet unique community requirements may take additional configuration time and staff involvement.; While it provides strong built-in modules, some users may find fewer third-party integration options compared to more open platforms designed for multi-software ecosystems..
Some top alternatives to BuildingLink includes Proprt, Buildium, Seamless Property, PropertyBoss and Property Apps.
BuildingLink offers Quotation Based pricing model
The starting price is not disclosed by BuildingLink. You can visit BuildingLink pricing page to get the latest pricing.
Ready to try it?
Get started with BuildingLink
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].