9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 941-950 out of 3142
EH
Ellie Hector
05/21/23
BrightHR - Anthony Miranda
Anthony Miranda helped give us such good insights into our new system and really helped to elevate our business to a higher standard of management within our company. He answered all our questions and was so detailed in his teachings.
N
Natasha
05/21/23
Highly recommended
We use Bright HR for all of our employees holidays and absences. The counselling service has also been of use to a few employees and has been very well received. In addition, we have recently had 2 difficult HR issues and the team at Bright have far exceeded our expectations of what we would get as part of our service. Katie McLaughlin and Caynan Bowen in particular have been extremely helpful and supportive through a challenging time.
N
Narain
05/21/23
BrightHR employee module
Zain was very helpful in walking me through the employee module, went above and beyond to ensure that he was able to finish the task in the first call itself. I am really happy that we managed it pretty fast from the time he answered the call till successful accomplishment.
A
Anthony
05/21/23
Fantastic software
Fantastic software, simple to use and excellent support and backup from the team. We have being using brighthr for sometime and as it's so easy we have recently added brightsafe to our package and so far are very happy with how it works and the services offered. The library of templates is great as it takes the hassle out of creating risk assessments and method statements.
NS
Nicola Scott
05/21/23
Clear and concise information
Clear and concise information. every informative.
J
Julie
05/18/23
Easy to use, super staff
As a business we met with 3 online HR companies, electing to go with BrightHR. Really like how fresh the site is and the colour palette. Everything I’ve done on it so far has been very intuitive. Mark Moffatt, our Key Account Manager, was patience personified on my on-boarding training session with him. He explained things clearly and logically and has a natural, friendly way about him – a great ambassador for the company. Would recommend BrightHR and am excited to be moving our archaic ...
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DS
Dean Swales
05/17/23
BrightSafe Training
Received some training, via Microsoft Teams, with Gareth from Bright on their BrightSafe site. Was very informative, concise & easy to follow. Gareth was knowledgeable, approachable & a very good source of information
PF
PC Finance Ltd
05/17/23
John Alfwynn
John Alfwynn always goes above and beyond to help. He comes back to me as quickly as possible. A delight to work with.
KW
KIM WOODHEAD
05/17/23
Really informative
Really informative, Jamie was knowledgeable, friendly & helpful.
MN
Marleze Nolan
05/16/23
Trainer, Jamie HIlton, was well educated and conveyed…
Trainer, Jamie HIlton, was well educated and conveyed the training in a very professional manner. The platform is extremely user-friendly.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].