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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

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4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 901-910 out of 3142

RA

Rosie Andrioti

06/13/23

5 out of 5

We are new to Peninsula and so far…

We are new to Peninsula and so far everyone has been super professional and very helpful. I had an onboarding session with Anthony M. last week for our health and safety which helped us a lot and he answered all our questions with regards to all our documentation etc. Very professional and always friendly! Would definitely recommend their services!

VT

Virtual Tours - SL

06/13/23

5 out of 5

Got an immediate support response and…

Got an immediate support response and then a phone call from Zain who was able to talk me through the issue efficiently and respectfully. Very helpful and friendly.

LW

Laura Walton

06/12/23

5 out of 5

Really great company

Really great company, we use them for all our HR needs and it really helps our charity to run well. They are great at getting back to you if you have nay questions or need advice, can not recommend them enough.

SB

Sari Botros

06/11/23

5 out of 5

Conor Phelan was patient and helpful.

Conor Phelan was patient and helpful. He spent a long time with me explaining how the Bright HR Safety software works and also had a pleasant demeanour.

EN

ermira noxha

06/08/23

5 out of 5

Mohammed Rezah Ahmed was great to speak…

Mohammed Rezah Ahmed was great to speak to very professional and huge help. He made sure we new exactly what we was signing up to. Very pleasant to talk to.

KP

Katie Powell

06/06/23

5 out of 5

Very helpful and good advice from Katie…

Very helpful and good advice from Katie McLaughlin, easy to communicate with and explained everything clearly.

C

Clayton

06/06/23

5 out of 5

Just want to say a big thank you to…

Just want to say a big thank you to Samuel for explaining everything simply and quickly… very professional

DP

Debbie Polkinghorne

06/05/23

5 out of 5

Excellent start to HR relationship

Personable, experienced and obviously taken the time to understand my enquiry from the offset

VS

Victoria smith

06/04/23

5 out of 5

Great training provided by Anthony…

Great training provided by Anthony Miranda.

BL

Bill Lloyd

06/04/23

5 out of 5

A great interaction with Peter Rosser

A great interaction with Peter Rosser, who solved my issues with ease and in a friendly and helpful way.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].