9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 891-900 out of 3142
C
Charlotte
06/19/23
Had a fab experience and overview of…
Had a fab experience and overview of the Bright HR system from Conor Phelan. Thanks very much
MG
Mike Greer
06/19/23
Great assistance from James ...
Great assistance from James .... clear explanation of what BrightHR can and can't do. Added assistance with exporting reports to Excel, more than we currently do, for further records analysis.
C
Carley
06/18/23
Brighthr training session
Today I had a training session with Niqua on how to use Brighthr as we are new to the platform. Niqua was friendly, professional and I have come away from the session with a great understanding of Brighthr :) Many thanks Niqua!
HY
Hana Y
06/18/23
BrightHR Onboarding Session
Kevin Koomson was very helpful and explained the onboarding process for new employees in a professional manner.
SS
Stephen stanley
06/15/23
Kevin is very helpful and informative
Date of experience: June 16, 2023
J
Jasmine
06/15/23
Great system
We are getting on really well with the system, and have also recently signed up to bright base that has been great. There are no issues from our end, and the system is extremely straight forward to use. I can also keep on top of any new updates due to the notification function.
JE
Jo Esslemont
06/15/23
Kevin was to the point great session…
Kevin was to the point great session thank you
TC
T Cooke
06/15/23
GREAT SYSTEM, GREAT SUPPORT
Have used Bright HR for many years and nice to see how Bright Safe has the same look and feel and interacts with Bright HR. Thanks to Anthony Miranda for his patience with someone who has no patience! Great to have a direct account manager contact who is a real person and who will respond to queries efficiently without being referred to a faceless electronic support desk.
D
debz
06/14/23
Onboarding training
Kevin was very helpful and explained it all so carefully and well.
AP
Andrea Pani
06/14/23
BrighHR training
Done my BrighHR - Brightsafe training with Anthony and he was on top of his game, very patient and helpful. Delighted to know that he is the Account Manager for our company.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].