9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 861-870 out of 3142
C
Catherine
07/11/23
Adil was helpful and solved mu issue
Date of experience: July 12, 2023
JB
Jonathan Burton
07/11/23
Induction to the BrightHR platform…
Induction to the BrightHR platform today - all clear and straightforward - thanks to Conor (Phelan). Concise and relevant - covering the aspects relevant for our small business - and left feeling that I would get good follow-up support if necessary. Jonathan Burton London Craft Week
JQ
Jofox QHSE
07/11/23
I was guided and supported throughout…
I was guided and supported throughout my intial enquiry until registration in the software. The officers are fabulous, Beth Knighton , Andrew and Elliot Moore
WG
Will Gallie
07/10/23
Kevin was fantastic
Kevin was fantastic, couldn't have been more helpful!
A
AJR
07/06/23
Brilliant demo
Brilliant demo. Very helpful
JM
J Morgan
07/06/23
Easy to deal with
Video call was very helpful way to be guided through the various functions of the dashboard and apps. Anthony was patient and knowledgeable.
AT
Aloe Tree
07/06/23
Beth was a very helpful human able to…
Beth was a very helpful human able to answer whatever I threw at her or point me in the direction I needed. Thank you!
E
elaine2010
07/05/23
Ian will make a great 'customer care' team leader.
Ian was a good listener. He understood my anxiety, and listened. He then informed me he would check through past emails and speak with his managers. He rang me back when he said he would and explained what he did. He will make a great team leader and put the 'customer care' more meaningful your title. I cannot thank Ian enough for his care and understanding.
GM
G. Mouton
07/04/23
Great software, efficient and easy to use
Great software and easy to use. The team took the time to get to know the company before ensuring we looked at software which is relevant to us. Once signed up we got instant support and help with using the software and booking in training to ensure we make the most of it. Great start!
B
Bri
07/04/23
Thanks to Kevin for a great induction…
Thanks to Kevin for a great induction today, easy to follow along and not too much info at once.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].