9.4
SpotScore
BrightHR Reviews in September 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Are you using BrightHR?
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 851-860 out of 3185
MJ
Mrs Julie Townsend
08/02/23
Super training
Gareth Cartledge walked me through getting set up on Bright HR platform. Very helpful and professional.
S
sean
08/01/23
Excellent
Bright HR and Bright Safe have both been excellent suppliers to my small business. I would recommend Bright HR and Bright Safe to anyone opening/operating a business that have staff working for them. It’s kept me right and has been an efficient way for me to sort HR and safety matters. The staff are always friendly, professional and knowledgable. The online apps (Bright HR, Birght Safe, Blip and Pop) make life very easy. It is great to see a company who are also developing their online ...
Read more
M
Mihaela
08/01/23
Kevin has been very helpful
Kevin has been very helpful, everything was pretty clear and understandable.
DS
David Smith
08/01/23
Bright HR Induction
Jamie went through the system explaining everything clearly and thoroughly. Very pleasant manner used throughout. Thank you Jamie.
D
Danielle
08/01/23
Great Service
Connors training sessions was great, thank you
A
Adam
08/01/23
Excellent services with a comfortable…
Excellent services with a comfortable price
F
Fay
08/01/23
Great onboarding session from Conor…
Great onboarding session from Conor yesterday. Really clear explanation and answered all questions throughout. Clarified where the system doesn't have the capacity to do what I need it to do and explained where to provide that feedback. Thanks Conor!
E
Emma
07/30/23
We are new to Bright HR but such a user…
We are new to Bright HR but such a user friendly system. The help and guidance on the onboarding has been great!
SC
Solihull Care
07/30/23
Much improved H&S
Brightsafe has significantly improved the old peninsula health and safety management portal. Much easier to navigate and attractive to the eye. Hundreds of sector specific risk assessments that can be customised and bespoke risk assessments can be developed. With the RoSPA courses available via free online learning, I feel it has been a good investment for us. Thank you Conor for the comprehensive training session,
AK
Alexis Kolirin
07/30/23
We recently received our Bright HR induction
We recently received our Bright HR induction training from Conor. He went through all areas of the system in great detail and provided lots of examples to give us a clearer understanding. Very helpful, personable, and knowledgable. Thanks, Conor!
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].