9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 851-860 out of 3142
NM
Nathan Murphy
07/13/23
Really great customer service
Really great customer service from Bright HR and in particular Gareth who took the time to walk me through all of the steps in the process to get me and my company set up.
ZF
Zoe Foster
07/13/23
The software will be ideal for what our…
The software will be ideal for what our business needs, we are currently using spreadsheets to remind us any important reviews to action, we can already see the huge benefits Bright HR and Bright Safe will have for streamlining our business and keeping everything in one place.
DC
Diane Copland
07/13/23
I had an excellent training session…
I had an excellent training session this morning with Isaac Heppell. He was amazing and went through the process step by step and made the system so easy to use. Isaac was an absolute delight and cheery. Thank you Isaac.
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07/13/23
Paul Baker (Highly Recommended)
I wanted to take a moment to express my heartfelt gratitude for the exceptional customer service and support you provided during recent consultations. Your dedication, professionalism, knowledge and attentiveness truly stood out, and it made what was a difficult situation well manageable. From the initial inquiry to resolving my concerns, you demonstrated a remarkable level of competence and care, ensuring that all my questions were answered and issues were addressed promptly. Your ...
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L
Lumi
07/13/23
Great Employment Law Support
I received an fantastic support from BrightHR. Adam Mikus, an Employment Law Consultant from BrightHR, is an exceptional professional with in-depth knowledge and expertise. His ability to navigate complex legal matters and provide practical solutions is commendable. Adam's responsiveness, professionalism, and commitment to customer satisfaction make him a highly recommended choice for anyone seeking employment law guidance. Thank you Bright HR
RH
Ryan Holtzhausen
07/13/23
Great training session!
Anthony Miranda was amazing and super helpful during the training session. He was very knowledgably and assisted me in understanding the dashboard better.
TU
Tony, UK
07/12/23
Brigh Safe training with Niqua
I had my first on boarding training session for the Bright Safe system today with Niqua today. I found Niqua to be very helpful with my questions and professional in her approach. She put me at ease and explained how to navigate the system in a clear and concise way. Thank you Niqua for all your help.
SC
Suzanne Cargill
07/12/23
Very clear and concise guidance through…
Very clear and concise guidance through the BrightSafe system which is also very clear
M
Michael
07/12/23
Had a great call from Beth this morning
Had a great call from Beth this morning to sort out my training for next week. Very helpful and efficient.
HI
Hannah Isaacs
07/12/23
Great customer service
Kai has been my representative for the setup of Bright HR into our business. She has been approachable and knowledgeable in every aspect of the initial set up and then embedding of the system. I'm really glad I have had Kai as my rep and look forward to continue having her guidance and support.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].