9.4
SpotScore
BrightHR Reviews in September 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Are you using BrightHR?
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 841-850 out of 3185
J
jane
08/07/23
A great demo from Conor
A great demo from Conor, very helpful and informative.
MY
Mrs Yanfei Huang and Mr Mark Thomas Flaherty
08/06/23
Great service, greater staff!
just onboarded our company with Brighthr. all the staff we have spoken to have been really lovely and helpful. Anthony Miranda gave us the first introduction demo which we found was very clear, useful, and stress-free. we are very looking forward to working together him as our account manager!
AU
Anonymous User
08/05/23
"Onboarding training"
What do you like best about BrightHR? Samuel Lambrou took me through some queries I had following previous onboarding training as we had not managed to roll out everything successfully and this helpful online conversation has moved us forward massively. Sam was very helpful and knowledgeable, as are all the staff I have encountered so far. Sam went the extra mile by sharing some helpful emails he had created to share with staff during the roll out, too. Thanks Sam
N
Niamh
08/03/23
On boarding training
I recently completed my on boarding training with Niqua, she did a great job hosting the session and was very informative and clear as how to access and utilise the platform to the needs of the business.
SS
Sam Shaw
08/03/23
Excellent service
We signed up on Wednesday, had our first onboarding session with Dan, which was great. Then Friday we had a TEAMS with our account manager Kevin. Both sessions were informative, personalised to us as a business and helpful. Highly recommend this service.
C
Customer
08/03/23
Very helpful onboarding session for Brighthr
We had an online onboarding session with Niqua this afternoon and managed to cover a huge amount of the Brighthr system. A very professional presentation and instant answers to our questions. Thanks Niqua!
CT
chantal tomlinson
08/03/23
Just had our first Teams with Kevin to…
Just had our first Teams with Kevin to talk through the Bright HR system. Was informative and to the point which was useful. Also not too much overload of information which is key when learning a new system
ET
Emma Trimnell
08/02/23
Had our on boarding session with Conor…
Had our on boarding session with Conor last week. Conor took us through the BrightSafe system and explained everything clearly and the pace of the session suited us well.
VG
Vicky Gregory
08/02/23
Great support from Julie yesterday
Great support from Julie yesterday. She was very kind, helpful and supportive will definitely look forward to using the service again.
JG
Jon Gardner
08/02/23
Amazing
Amazing, REALLY stimulating
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].