9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 841-850 out of 3142
C
Customer
07/18/23
Very useful information provided over…
Very useful information provided over the telephone
SH
Sarah HR
07/18/23
Really enjoyed Conor's relaxed and…
Really enjoyed Conor's relaxed and informative style today. He provided us with a useful overview of the BrightHR system and features and I came away knowing a great deal more. Thank you.
JE
James Enos
07/17/23
Just had a conversation with Julie…
Just had a conversation with Julie Britall of BrightHr advice. A complex Hr issue which troubled the Directors for some time was relayed to Julie. She explained the options in a straight forward manner with action points. We clearly knew our options and took Julie’s advice. So far to say we now believe the matter is resolved to everyone’s satisfaction. Great service from Julie 🏆🏆🏆🏆
AJ
Alison Jones
07/17/23
Had a great session with Kai
Had a great session with Kai. She was so patient with all my questions and was so knowledgeable with her answers.
NB
Nikki Bradley
07/17/23
Onboarding Session
Thank you for Conor Phelan for my onboarding Session today. It was extremely useful and Conor was very helpful, guiding me through each area of the system. Although I won’t be using everything straight away, I got a great overview of what is available and how I can use it in future. Thank you Conor!
PT
Philip Toseland
07/17/23
Only just set up with Bright
Only just set up with Bright, but so far it's proving to be able to make our HR department run much better
AH
Andrew Hampson
07/16/23
Anthony Miranda made our on-boarding…
Anthony Miranda made our on-boarding smooth and gave all the information we needed. We cant thank him enough for his customer service and help with everything. Highly recommended.
SE
Susan Earl
07/16/23
Ben was extremely helpful and went out…
Ben was extremely helpful and went out of his way to solve my issue- above and beyond!
RG
rachel girling
07/16/23
Onboarding made easy
We recently signed up with Peninsula and Bright HR. I just completed the onboarding with Niqua who did a great job showing me the software and answered all my questions. I was very pleased with how flexible the system seems to be. Although we will not fully utilise at the moment, I can see this will be able to grow with us for some time to come.
SH
Stephen Houghton
07/13/23
Why choose BrightHR
Induction booked as we as a company are new to BrightHR. Our account manager Kai Samuel was extremely helpful, professional and knowledgable - nothing was too much trouble for her. I would highly recommend BrightHR to anyone looking for this kind of business solution
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].