9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 831-840 out of 3142
MK
Mrs Kuljit Senth
07/20/23
Jamie Hilton
Jamie Hilton - He was very helpful and knowledgeable and actioned tasks that came up in the call instantly.
J
Jo
07/20/23
Onboarding teams call with Kevin
Onboarding teams call with Kevin, he was very informative and gave a good step by step guide to using BrightHr and BrightSafe.
AM
Andrius M
07/20/23
We have BrightHR and BrightSafe webinar…
We have BrightHR and BrightSafe webinar with Conor Phelan. His explain everything very clear step by step. All my quostions by answered. I am very please with his service.
O
Ola
07/19/23
The onboarding manager Conor was very…
The onboarding manager Conor was very thorough and patient. He answered all my questions well and now I'm able to use BrightHR seamlessly. Thank you Conor.
JB
Jan Brodie
07/19/23
Helpful and informative onboarding
We have recently signed up with Peninsula which includes the Bright HR & Brightsafe portal. Kevin explained both elements of the website and demonstrated very clearly the use and information it contained. It helped me a great deal, so thank you for such an informative on-boarding experience. The addition of e-learning information as additional support will also prove to be extremely useful.
PT
Phil Taylor Towbars
07/18/23
On-boarding Bright HR & Brightsafe
We have recently signed up with Peninsula which includes the Bright HR & Brightsafe portal. Jamie Hilton went through the website, and cheerfully & efficiently explained the use, and information it contained. It helped me a great deal, so thank you for such an informative on-boarding experience.
N
Natalie
07/18/23
Conor was friendly approachable and…
Conor was friendly approachable and informative. He didn't bombard me with tech speak and explained everything in a way that I could understand.
EW
Emily White
07/18/23
Very helpful!
Very helpful and informative onboarding meeting with Kevin, looking forward to using the system.
JB
Jean Bristow
07/18/23
Bright HR
First and foremost Mohammed’s customer service was outstanding. He was prompt and courteous in his responses, addressing all my queries and concerns with great care. Mohammed displayed a genuine willingness to help and ensured that I felt valued as a customer. Thank you
CH
Chloe Harper
07/18/23
Onboarding
Our onboarding account manager Kevin was very clear and concise in talking through the system and answered all the questions we had there and then on the call. The addition of the webinars being sent after the call was also very useful.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].