9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 821-830 out of 3142
CK
C Kelly
07/26/23
BrightHR onboard
Nice straightforward system and Kevin was very clear in his explanation
M
MH
07/26/23
Great system. Very well presented
Conor went through in detail all the functionality within the Bright HR & Bright Safe system. Extremely knowledgeable and friendly, giving me confidence that this system really will take us to the next level within our organisation.
AS
Anya Sanchez
07/25/23
Adil sorted out a complicated problem…
Adil sorted out a complicated problem that I had been struggling with for sometime with regards to holiday entitlement for part time staff and logging this correctly on the system..
E
ES
07/24/23
We have been using Brighthr for a few…
We have been using Brighthr for a few years now and find the system easy to use overall. The team are always very responsive to any queries we have specifically Kai our account manager who is always on hand to answer any questions or provide additional training on the product where needed.
CC
Chris Cox
07/24/23
technical issues fixed quickly and easily
I had some technical issue. My call was answered straight away and they remotely took over my pc and fixed everything. If only other technical support was this good.
J
Jude
07/24/23
Very helpful
Very helpful, clear and concise training. Step by step guidance so didn't feel overwhelmed.
SW
Stacey Wightman
07/24/23
Bright Safe
Only just signed up to use Bright Safe and had my intro and training session for the platform. It looks very user friendly and will be a great addition to our H&S management. Kevin went through all relevant areas during the training and answered my questions well. I felt listened to which is always helpful when you are learning something new.
E
Elaine
07/24/23
The experience was very professional and very fast replies.
the experience was very professional and quick replies.
SS
Sue Sim
07/24/23
Helpful customer support
Just had a really helpful conversation with Ben - he answered all my questions in a supportive way
CW
compliance We Care Homes
07/23/23
Csaba Sandor was a perfect guide to all…
Csaba Sandor was a perfect guide to all the issues and was very detailed in his answers
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].