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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 801-810 out of 3142

CT

chantal tomlinson

08/03/23

5 out of 5

Just had our first Teams with Kevin to…

Just had our first Teams with Kevin to talk through the Bright HR system. Was informative and to the point which was useful. Also not too much overload of information which is key when learning a new system

C

Customer

08/03/23

5 out of 5

Very helpful onboarding session for Brighthr

We had an online onboarding session with Niqua this afternoon and managed to cover a huge amount of the Brighthr system. A very professional presentation and instant answers to our questions. Thanks Niqua!

N

Niamh

08/03/23

5 out of 5

On boarding training

I recently completed my on boarding training with Niqua, she did a great job hosting the session and was very informative and clear as how to access and utilise the platform to the needs of the business.

SS

Sam Shaw

08/03/23

5 out of 5

Excellent service

We signed up on Wednesday, had our first onboarding session with Dan, which was great. Then Friday we had a TEAMS with our account manager Kevin. Both sessions were informative, personalised to us as a business and helpful. Highly recommend this service.

VG

Vicky Gregory

08/02/23

5 out of 5

Great support from Julie yesterday

Great support from Julie yesterday. She was very kind, helpful and supportive will definitely look forward to using the service again.

MJ

Mrs Julie Townsend

08/02/23

5 out of 5

Super training

Gareth Cartledge walked me through getting set up on Bright HR platform. Very helpful and professional.

JG

Jon Gardner

08/02/23

5 out of 5

Amazing

Amazing, REALLY stimulating

ET

Emma Trimnell

08/02/23

5 out of 5

Had our on boarding session with Conor…

Had our on boarding session with Conor last week. Conor took us through the BrightSafe system and explained everything clearly and the pace of the session suited us well.

F

Fay

08/01/23

5 out of 5

Great onboarding session from Conor…

Great onboarding session from Conor yesterday. Really clear explanation and answered all questions throughout. Clarified where the system doesn't have the capacity to do what I need it to do and explained where to provide that feedback. Thanks Conor!

D

Danielle

08/01/23

5 out of 5

Great Service

Connors training sessions was great, thank you

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].