9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 791-800 out of 3142
NK
Nik Katsourides
08/09/23
Kevin was super helpful
Kevin was super helpful, kind, patient and very polite - very easy to talk to and work with. The only drawback for me was getting the info I needed prior to the Teams meeting so that I was properly prepared to make the most of it.
KC
Kilvert C
08/08/23
"So helpful"
What do you like best about BrightHR? Everyone at Bright HR and Bright Safe have been so helpful and patient. We have over 50 volunteers and won't use parts of the HR set-up. Then team have been excellent in helping us to get the most out of system. I can't believe how patient Hanaan has been whilst helping me set-up everything.
JW
J White
08/08/23
Great Service!
Kevin K was incredibly helpful in onboarding me to the platform and walking me through the ins and outs. I have also been able to contact the help team for further guidance whenever needed. Great service!
SB
Sam Benson
08/08/23
Amazing work by Katie and Julie
Amazing work by Katie and Julie! Highly recommend!
DS
Delush Spa
08/08/23
Kevin was extremely helpful in the…
Kevin was extremely helpful in the navigation around the Bright platform.
HR
Haidee Ryan
08/07/23
Niqua gave a great overview of Brightsafe
Niqua gave a great overview of BrightSafe and made the setting up of our staff H&S e-learning really simple and easy. She followed up with helpful videos just in case we needed to refresh our knowledge. Thanks Niqua much appreciated.
J
jane
08/07/23
A great demo from Conor
A great demo from Conor, very helpful and informative.
AG
ANN GIBB
08/07/23
First training service with Anthony…
First training service with Anthony Miranda, our Account Manager, on how to get full benefits from BrightHR. Looking forward to updating and using this for all our HR requirements. Early days but looking good!
MY
Mrs Yanfei Huang and Mr Mark Thomas Flaherty
08/06/23
Great service, greater staff!
just onboarded our company with Brighthr. all the staff we have spoken to have been really lovely and helpful. Anthony Miranda gave us the first introduction demo which we found was very clear, useful, and stress-free. we are very looking forward to working together him as our account manager!
AU
Anonymous User
08/05/23
"Onboarding training"
What do you like best about BrightHR? Samuel Lambrou took me through some queries I had following previous onboarding training as we had not managed to roll out everything successfully and this helpful online conversation has moved us forward massively. Sam was very helpful and knowledgeable, as are all the staff I have encountered so far. Sam went the extra mile by sharing some helpful emails he had created to share with staff during the roll out, too. Thanks Sam
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].