9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 71-80 out of 3142
JJ
Jackie Johanson
06/19/24
Great customer support!
Always find Bright HR Support to be helpful and very quick with their response. Thank you Bradley Green for your quick reply to my question today, much appreciated.
MF
Max Freeman
06/19/24
Had another great teams call with…
Had another great teams call with Natasha Okparavero today. Again they made the online learning experience a joy and helped me in understanding so much more about what I can do for my business within the Bright Hr portal. Truly 10 out of 10 service.
AW
Adrian Worrall
06/19/24
Really informative and friendly
A really informative and friendly on-boarding session for Bright Safe with Jamie today. I have already completed some of the setup admin tasks.
SR
Sharon Rose
06/19/24
Helpful and knowledgeable staff
Zoe was very helpful and knowledgeable. She understood our needs and showed us the features we required, answered all questions and made it easy to understand.
MW
Matt Woodhouse
06/19/24
James is the man!
James, the guy that helped me was very knowledgeable, very patient and very friendly
SP
Sian Platts
06/19/24
As a stand-alone HR professional
As a stand-alone HR professional, I always appreciate the opportunity to discuss my approaches to complex people matters with the Bright HR team. Rahwiya Malik was fantastic with her advice today - confident and clear with her advice regarding her knowledge of capability and discrimination. Being able to advise with confidence and clarity gave me reassurance, and I wouldn't hesitate using her again.
JF
Joanna Fellows
06/19/24
Tomas Zhao Do Amaral was very…
Tomas Zhao Do Amaral was very helpful in setting up my employee summary on the Bright HR software to help track working hours and holiday. He was friendly and answered all of the questions I asked.
KO
Kevin O Leary
06/19/24
Good experience
My questions were answered very clearly and the operative was very easy to deal with and very helpful.
NO
Nick Oliver
06/19/24
Thanks Joy
We had an issue with a manager's permissions, Joy was really helpful and very patient.
M
Marlies
06/18/24
Great service!
Jason was so polite and helpful and went over and above to help. Great customer service, thank you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].