9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 61-70 out of 3142
P
Paul
06/20/24
Natasha Okparavero gave a clear concise…
Natasha Okparavero gave a clear concise summary of platform capabilities and answered all our questions
B
Businessxyz
06/20/24
Risk assessment training
This morning I had a call with Zoe from Bright HR, Zoe was more than accommodating, very professional and answered all the questions I had without hesitation. Zoe took the time to go through all the different steps with me and was very patient while I took notes. I know I will be able to go on and do risk assessments now with confidence. Thank you Zoe
JW
Joanna Walsh
06/20/24
Navigating Bright Safe
Natasha was very helpful when showing me how to navigate and work Bright Safe. She spoke very clearly and made it easy to understand. If I have any questions or need help again, it will be Natasha ill be looking for.
SW
Sarah Walters
06/20/24
Thanks to Natasha for checking in prior…
Thanks to Natasha for checking in prior to our appointment and being prompt during the meeting. Natasha was knowledgable about the system which has helped me to utilise the benefits of BrightHR.
JT
Josie Turner
06/20/24
Ellie was great on the chat
Ellie was great on the chat, took time to get to the bottom of my query and sent me clear and concise instructions, thank you
DM
Dave Massey
06/20/24
Excellent Oboarding and Service
I have just been onboarded by Natasha Okparavero. What a fantastic experience, she tailored my onboarding to be specific to my business and my requirements. We had a laugh and the entire experience was fantastic. Thanks Natasha Dave
VY
Vicki Young
06/20/24
New customer demo by Tomas
Tomas was great talking us through the set up and use of the BrightHR system along with the Blip & POP apps. Easy to listen to and learn from without the being made to feel an idiot that so many demos do.
ST
Social Telecoms CIC
06/20/24
Small issue with document visibility
Small issue with document visibility - Bradley fixed it quickly and efficiently
CN
Charlottes New Sofa
06/20/24
Clear advice given with simple…
Clear advice given with simple explanations, thanks for your help.
S
Sagar
06/19/24
It was a thoroughly detailed session on…
It was a thoroughly detailed session on the onboarding process with Tomas Zhao Do Amaral! He was extremely patient and cordial in responding to all the queries in the usage manual of the hub!
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].