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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

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4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 761-770 out of 3142

JP

Jodie Pottage

08/23/23

5 out of 5

Signed up in July with BrightHR

Signed up in July with BrightHR, we haven't used all the services yet, lots of information to take in when you first join, but the phone lines are easy to get through to someone and always friendly and helped us with many aspects in the short time we've been with them. Have now signed up to BrightSafe, just had my online training session with Anthony Miranda on how to use the app and input the data, all explained really well, thank you.

PH

Penny Hedger

08/23/23

5 out of 5

Great service

Adam Mikus was extremely knowledgeable and helpful in guiding me through a complex process. He responded to my queries promptly and I couldn't recommend him enough.

P

PS

08/23/23

5 out of 5

Very useful Onboarding Session

Anthony Miranda was very pleasant, willing to help and answer any questions that we had on BrightSafe during our Onboarding meeting via Teams. He explained everything in a straightforward manner that was easy to understand.

BE

Beverley Eyre

08/23/23

5 out of 5

Great training provided yesterday by…

Great training provided yesterday by Gareth Cartlege from Croner. We have used Croner's Bright Hr systems for a few years now and it is great for rotas and keeping all employees documents and information up to date. Bright Safe was introduced to us, Gareth made the Bright Safe package look very user friendly and easy to use. I am looking forward to getting stuck in and improving our working systems and updating our risk assessment's, keeping everything in one place and having Health and ...

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PR

Penrose Roofing

08/22/23

5 out of 5

Professional and Clear Training

Kevin carried out a very clear and professional training session. All aspects were covered through the user friendly Bright Safe system.

JH

JACQUI HOLMES

08/22/23

5 out of 5

Louise Mills - Great advisor

I was helped for many weeks by Louise Mills, I found her to be very helpful every step of the way, happy to listen and find a solution and resolve the issues we were having. A lovely person to deal with.

AA

Annette Addison

08/22/23

5 out of 5

Had a training session with Anthony…

Had a training session with Anthony Miranda yesterday. I found this really useful and now have a much better understanding of Bright :-)

SS

Simply Sweepers Ltd

08/21/23

5 out of 5

Beth Knighton was very helpful and easy…

Beth Knighton was very helpful and easy to talk to. I can contact her directly if I have any questions which is great, as I will probably need support along the way. Beth also gave be a brief tour around Bright HR which was very useful

O

Okorie

08/21/23

5 out of 5

My team had an online training session…

My team had an online training session with Gareth Cartledge on BrightHR suite and applications. We overshot the allocated time because the session was very interesting. We learned all we need to learn about the BrightHR suite and now we're better informed with BrightHR, Blip, BrightSafe, etc. all thanks to Gareth!

MP

Marina Prifti

08/21/23

5 out of 5

Joshua Yates was extremely helpful

I tried to use the platform for first time and upload the employees' data but experienced some issues with the bulk template. Joshua was very patient, went through my file and was able to suggest a solution to overcome the issues. He was able to answer every question I had and made the process as smooth as possible. Thank you very much Joshua!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].