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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 751-760 out of 3142

A

avril

08/31/23

5 out of 5

I have just attended an BrightHR on-line training with Conor Phelan

I have just attended an on-line BrightHR training session delivered by Conor Phelan. Conor was keen to continue from my previous training (with another trainer). Conor assisted me with clarifying the correct no. of annual leave days for an employee that reflects perfectly now on BrightHR, where before it did not. We continued with navigating through each of the vertical links in the sidebar menu from the BrightHR website, with Conor explaining the content detail of each topic. Conor is very ...

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SM

Sharon M O'Brien

08/30/23

5 out of 5

absolutely amazing cant wait to get…

absolutely amazing cant wait to get going thankyou so much James whom navigated bright hr and h s with me

RB

Richards Builders

08/30/23

5 out of 5

Concise and excellent service

Excellent and concise service guiding us around the software without dulling it down with our account manager Anthony Miranda today and the support afterwards to ensure we are using the service to its full potential for our business.

PS

Paul S

08/30/23

5 out of 5

I have just attended an on-line…

I have just attended an on-line training session delivered by Anthony Miranda, who I am very pleased to learn will be my Account Manager going forward. The training was for BrightHR and organised through Croner. The training was so clear and the product so intuitive that we were complete well within the allotted time. I asked Anthony if we could use the remaining time for training in BrightSafe, he agreed and I was up to speed in no time, due to again to the clear instructions and intuitive ...

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C

cat

08/29/23

5 out of 5

Kevin made it seem very simple and user…

Kevin made it seem very simple and user friendly

S

Stacey

08/29/23

5 out of 5

Bright HR and Bright Safe

Had a training session with Jamie Hilton on Wednesday. The session was brilliant - Jamie explained everything there was to know - and made it so easy to understand! Thank you.

SB

Simon B

08/25/23

5 out of 5

"Great Product For My Business"

What do you like best about BrightHR? Keeping track of my team hours and absences, it allows me to see at a glance who is on shift or late or hasn't turned up for shift. It also allows for holidays to be authorised and controlled.

JT

Jodie T

08/25/23

5 out of 5

"Great Onboarding Session"

What do you like best about BrightHR? It seems very easy to use, very intuitive. I love the rota system, and how easy it will make our business run. Blip is wonderful, has streamlined our clocking in system. Great onboarding session as well, thanks Sam Lambrou for helping us.

AC

Aamir Chaudhry

08/24/23

5 out of 5

A nice piece of software for HR related…

A nice piece of software for HR related activities.

J

Joan

08/24/23

5 out of 5

Explained very well on training and…

Explained very well on training and easy to follow.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].