9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 741-750 out of 3142
DR
Deandra Rance
09/06/23
Great First Experience
I was presented the Bright HR system yesterday conducted by Arron Hardman and I couldn’t be more impressed with its functionality and user-friendly interface. Thanks to Arron, I am ready to start using the system and he answered all of my queries with professionalism and patience. Thank you for your help during the onboarding session.
MA
Michael Adams
09/05/23
Conor was very helpful and explained…
Conor was very helpful and explained the system well, taking care to focus on our specific points of interest
PG
Parm Gagneja
09/05/23
Excellent service provided by all at…
Excellent service provided by all at Peninsula so far!
TL
Teresa Lowers
09/04/23
Kai was excellent at showing me around…
Kai was excellent at showing me around BrightSafe
AH
Alison Hubball
09/03/23
Gareth Cartledge
Gareth Cartledge, amazing service. Dropped him an email with a query with setting up our portal. He took the time to call back and talk me through, step by step the actions I needed. Patient, professional and 10/10. Thank you Gareth.
J
JJG
09/03/23
Brilliant first experience
Brilliant first experience with BrightHR with detailed explanations of their software and how this could be used by our business to streamline administrative tasks. Special thanks to Anthony Miranda for his calm and patient walkthrough.
L
Lulu
08/31/23
Well explained and straightforward
Well explained and straightforward, Jamie was giving clear instruction easy to follow
EN
Evolve Nottingham
08/31/23
A great start
The level of contact and service so for has been efficient and very positive. Beth and the team have guided us through our initial first steps, putting us at ease and understanding the unique requirements of our organisation.
IW
Isabel Wells
08/31/23
Fantastic service
Bright HR have been incredibly helpful since joing them. The staff are pleasant, polite and always eager to help. Connor in particular has been fantastic throughout the introduction process. He has been patient and informative when demonstrating Bright HR and Bright safe platforms. Connor always responds to emails quickly, checks in regularly and summarises information from training sessions. A brilliant asset to an amazing team.
S
Sarah
08/31/23
We had a great first experience of…
We had a great first experience of Bright HR, Arron made us feel at ease from the start of the video call and was very patient. We would have no hesitation with recommending this company, very impressed so far.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].