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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 731-740 out of 3142

L

Lee

09/12/23

5 out of 5

Faultless service!

We've used Bright HR for 18 months and recently had to use their services for a round of redundancies. The process was painless thanks to Katie, our case worker for this matter. Attentive, helpful and always going above and beyond. I wouldn't hesitate to recommend Bright HR.

L

Lee

09/12/23

5 out of 5

Faultless service!

We've used Bright HR for 18 months and recently had to use their services for a round of redundancies. The process was painless thanks to Katie, our case worker for this matter. Attentive, helpful and always going above and beyond. I wouldn't hesitate to recommend Bright HR.

NM

Nor Mansor

09/11/23

5 out of 5

Great training session with Kevin Koomson …

We ie the CEO and the HR officer, had the training session with Kevin Koomson on 12th September and it was a very good and thorough session. Kevin patiently and calmly take us through the various parts in the platform. He understand that this is a very new experience for us and reminded us frequently that if we have any problems in familiarising ourselves with the platform, he is available anytime to assist.

MD

Michelle D Docking

09/11/23

5 out of 5

BrightSafe training with Jamie

Jamie provided quality training on BrightSafe and ensured all elements were fully understood before moving on to the next section.

P

Phill

09/11/23

5 out of 5

BrightHR Webinar

Webinar started on time and I was provided with a good understanding of BrightHR and what it can do to help make record keeping easier. I'm sure this product will prove useful to our business.

NM

Nor Mansor

09/11/23

5 out of 5

Great training session with Kevin Koomson …

We ie the CEO and the HR officer, had the training session with Kevin Koomson on 12th September and it was a very good and thorough session. Kevin patiently and calmly take us through the various parts in the platform. He understand that this is a very new experience for us and reminded us frequently that if we have any problems in familiarising ourselves with the platform, he is available anytime to assist.

MD

Michelle D Docking

09/11/23

5 out of 5

BrightSafe training with Jamie

Jamie provided quality training on BrightSafe and ensured all elements were fully understood before moving on to the next section.

P

Phill

09/11/23

5 out of 5

BrightHR Webinar

Webinar started on time and I was provided with a good understanding of BrightHR and what it can do to help make record keeping easier. I'm sure this product will prove useful to our business.

I

Ingrid

09/10/23

5 out of 5

Easy training

Kai Samuel expertly guided me through my Bright HR training.

I

Ingrid

09/10/23

5 out of 5

Easy training

Kai Samuel expertly guided me through my Bright HR training.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].