9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 711-720 out of 3142
JB
Jayne Bird
09/19/23
Clear, consice and friendly
Arron Hardman held a clear, concise and friendly tour of the system. He was able to easily answer any questions that I had and sent information through in a very timely manner.
SM
Sandra Markey
09/18/23
We had a training session with Rachel
We had a training session with Rachel, it was her first week and we had some technical issues, but she handled the problems well and we feel we have a better understanding of how to use the apps
ED
Evie Dibble
09/18/23
Thanks Andrew!
Andrew was incredibly helpful and knowledgeable while walking me through the website in our video call today. I am looking forward to using Bright for our company and looking forward to continuing a good working relationship with our account manager.
MM
MICHAEL MCKEOWN
09/18/23
Training was excellent
Training was excellent , very well delivered by Rachel Riordan who was very helpful . Can not recommend this person enough
S
Sue
09/17/23
Thanks Gareth
Thanks Gareth, clear and easy to understand explanations of the Bright HR system
RF
Recruiters Flamelily
09/17/23
Great system, easy to use and comes with some unique features
We had a demo call with Connor Phelan who explained everything brilliantly. The system has some great and unique features and is a useful tool for any business. There were one or two things we wanted but was assured they will be installed soon as the developers are working on them in the backgroud.
PF
Paul Feather
09/17/23
BrightHR and BrightSafe training
Had a teams meeting this morning with the lovely Rachel Riordan. She trained me on how to use the BrightHR and BrightSafe website. She was polite, patient (I'm not great on computers) and explained everything very clearly.
J
Joey
09/17/23
Very impressed with Conor's…
Very impressed with Conor's articulation and knowledge of each area. His informative approach and ability to listen to actual questions being asked back, was key to my experience being a positive one. This resulted in a 5 star review. Looking forward to the second half of my training.
MG
M G
09/14/23
Excellent service
Excellent service. Special thanks to Robert Chadwick who is always there for us with his extensive support.
RC
Rebecca Coffey
09/14/23
Service Review
Today was the first service review that I have attended. Kai was very welcoming, easy to talk to and came prepared with lots of information to share.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].