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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 701-710 out of 3142

M

Melissa

09/20/23

5 out of 5

Excellent HR Software

Conor was very clear and went through the process in a very logical and structured manner. The software itself is user friendly and modern compared to Simplify. The discounts and offers on Bright Exchange are an added bonus.

P

PCS

09/20/23

5 out of 5

Thanks Kirsty for your help recently..

Thanks Kirsty for your help recently... you were very courteous and sorted out my issue speedily and effectively.

EC

Elena Collyer

09/20/23

5 out of 5

My guide Gareth C was extremely helpful…

My guide Gareth C was extremely helpful in showing me the core of Bright HR and Bright Safe. I can see that we will gain so much from this platform !

CH

Chris Hounsome

09/20/23

5 out of 5

Excellent Service

We have been customers of Peninsula for many years and have always been able to rely on their help and advice. Today we were onboarded on to their BrightSafe system by MaKinzie Welch, who was fantastic. Everything was clearly explained and we will definitely be making use of many of the available features

PJ

paige jones

09/20/23

5 out of 5

Sam was very professional and friendly…

Sam was very professional and friendly - any questions I had he answered in great detail - I left the teams meeting very confident on how to use BRIGHTHR, BLIP, etc. Thank you sam.

SC

Stacey C

09/19/23

5 out of 5

Jamie was very helpful and went at a…

Jamie was very helpful and went at a great pace. He focused on what was important to us as a company

SR

STEEL RIVER DRINKS

09/19/23

5 out of 5

I am glad I have Arron as my go-to with BrightHR

Aaron was polite, informative, patient and knew his stuff. A credit to BrightHR.

TA

Tony Asker

09/19/23

5 out of 5

Our teams meeting was highly beneficial…

Our teams meeting was highly beneficial with Conor. Very informative and easy to understand.

L

Leo

09/19/23

5 out of 5

Very Knowledgeable about BrightHr Products and Services

Gareth gave me more info on the BrightHR package and seemed knowledgeable on the products.

JW

James W

09/19/23

5 out of 5

Bright HR onboarding

Tony Ogbe managed to take me from zero to proficient with BrightHR and BrightSafe in an hour! Croner continue to provide a great onboarding experience. Thanks Tony.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].