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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 691-700 out of 3142

D

Danielle

09/24/23

5 out of 5

Gareth Cartledge

Fantastic trainer. Thorough throughout the training and ensured I fully understood the product. Excited to use Bright HR more.

Y

Yolanda

09/24/23

5 out of 5

Great customer service

Great customer service, quick and polite. Thank you Peter Rosser

AS

Amy Stevenson

09/24/23

5 out of 5

Really great training session with Ewan…

Really great training session with Ewan L today to introduce us to BrightSafe. We use both BrightHR & BrightSafe so can highly recommend both of these products

Y

Yolanda

09/24/23

5 out of 5

Great customer service

Great customer service, quick and polite. Thank you Peter Rosser

AM

Abdul Momeen

09/24/23

5 out of 5

To anyone looking to join BrightHR

To anyone looking to join BrightHR, I would highly recommend it. They have great utilities and applications to use. They offer a lot of things to help run your day to day operations such as clock in and clock out for staff and also to make rotas which they have included wonderful and useful features to make sure that it is done correctly. But the most important thing and highlight of BrightHR was our point of contact Tony Ogbe was beyond exceptional as he explained everything they have to ...

Read more

J

Jo

09/24/23

5 out of 5

Just finished the training session with…

Just finished the training session with Tony Ogbe. His approach was friendly but professional as well. Everything was clearly explained. Thank you for your time. It was a pleasure to talk to you.

RM

Renata Montrimiene

09/24/23

5 out of 5

Excellent

The customer service was exceptional from the start, as they kept me updated throughout the entire process. I had many questions and their support team responded promptly and professionally. Gareth Cartledge keeps making sure we are settling okay and always asking if we need any help and deals with everything in no time.

D

Danielle

09/24/23

5 out of 5

Gareth Cartledge

Fantastic trainer. Thorough throughout the training and ensured I fully understood the product. Excited to use Bright HR more.

BE

Bourne Energy

09/21/23

5 out of 5

Very helpful and friendly service

Very helpful and friendly service from Arron. very pleased.

BE

Bourne Energy

09/21/23

5 out of 5

Very helpful and friendly service

Very helpful and friendly service from Arron. very pleased.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].