9.4
SpotScore
BrightHR Reviews in September 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Are you using BrightHR?
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 681-690 out of 3185
MW
Michelle Wallis
10/11/23
Gareth's training was spot on!
Gareth showed us step-by-step how to use the BrightHR system and followed it up immediately with webinars. He was very clear, concise and professional and we both felt confident that we would be able to use the system. Have to say that every contact with BrightHR/Croner has been professional and easy. Would definitely recommend the company.
IO
Ian O'Hanlon
10/11/23
Clear and concise instruction from…
Clear and concise instruction from Tony. Thanks for your help.
S
Shaunae
10/11/23
Very helpful and thorough.
Date of experience: October 12, 2023
MC
Martin CEMC
10/10/23
Helpful
Helpful, punctual and informative . Thank you
N
Nicki
10/10/23
Very useful Session
Arron was very friendly, patient and helpful and explained things very clearly giving me the confidence to use the Brightsafe system with ease.
MC
Martin CEMC
10/10/23
Helpful
Helpful, punctual and informative . Thank you
PL
Pmfm Ltd
10/10/23
Professional
Tony was extremely helpful and very patient with me, I took lots of notes as we went through each section of the systems. Tony demonstrated his product knowledge and was able to answer my queries and questions. He was professional throughout our meeting and assured me if there is any other information or support I require to contact him to arrange another meeting.
C
claire
10/10/23
Josie was very professional at…
Josie was very professional at providing what I needed. Josie got back to me so fast with everything i had asked her for.
CT
Charlie Turner
10/10/23
Enjoyed my Teams training this morning…
Enjoyed my Teams training this morning with Anthony Miranda he was patient, knowledgeable and helpful in his training.
N
Nicki
10/10/23
Very useful Session
Arron was very friendly, patient and helpful and explained things very clearly giving me the confidence to use the Brightsafe system with ease.
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].