9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 671-680 out of 3142
DM
D Martin
09/28/23
This should revolutionise our HR
We had a great training session with Tony Ogbe today who answered our many questions and was very knowledgeable. I am now much clearer about the onboarding process and what BrightHR can do for our organisation.
NB
Nikki Buxton
09/27/23
Problem Solving
Was helped this afternoon by Peter Rosser. He talked me through all my problems and was very patient. He has excellent customer service skills.
NK
Natalia Kelly
09/27/23
Great service
Great service - Exactly as expected Thank you Kevin Koomson for your time. The training was very clear and easy to follow. We will start using Blip for our team.
ES
Executive Shaving
09/27/23
Initial introduction meeting with Bright HR
Initial introduction meeting with Bright HR and Kevin Koomson. Clear and concise intro to the new system, how it works, areas that are most relevant to our business and how best to set the various elements up. Kevin explained everything that we needed to focus on first, so we could get the system up and running. Answered our questions and was a great help.
ST
SERG T
09/26/23
Gareth Cartledge was fantastic
The session I was booked in with Gareth, gave me confidence in using all the features of the Bright HR software we had purchased. As I had played around in the system prior to our session, I had more questions than someone who hadn't yet accessed the system. Gareth, was knowledgeable and answered all my questions in detail. I highly recommend his service in particular, it completely demystified Bright HR. Am sorry, my review is a month later than I promised.
KW
Kieran Wall
09/26/23
Arron made our introduction to brighthr…
Arron made our introduction to brighthr and brightsafe easily and fully informative, THANKS AGAIN GUYS FOR YOUR WONDERFUL SERVICE
H
Heather
09/26/23
Very helpful team
Rachel Riordan was very helpful with introducing us to the Croner online platform BrightHR. Thanks so much.
M
Meabh
09/26/23
A very professional service
A very professional service. All of the staff I have dealt with to date at every stage have been so helpful and friendly. I just had a teams call with Makinzie and she explained everything so well.
MP
Michael Potter
09/25/23
Real people, real results
I attempted to resolve my query with the bot and it was hopeless. I've yet to have the bot even come close to resolving anything. However, the bot quickly steps aside for the real talent to take over. Kirsty was very helpful and asked all the right questions to help me get the progress I needed. Let's keep the real people involved, please! We need more Kirsty's and less bots
L
Luke
09/25/23
So far, so good
Dealt with Conor Phelan for my on boarding. Answered any questions I had and showed me round what seemed to be a very user friendly system.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].