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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 661-670 out of 3142

J

Julia

10/03/23

5 out of 5

Gareth was helpful and explained the…

Gareth was helpful and explained the system well. Just now starting to use it.

PB

Paul Broom

10/03/23

5 out of 5

Peter Rosser managed to help me…

Peter Rosser managed to help me understand a lot of the settings that were not initially clear and was happy to sort out the mess that I had created. Great software, great value, and great support!

RE

Rachael Emmett

10/03/23

5 out of 5

Tony was brilliant

Tony explained everything step by step and was paitent when we had questions. I feel very confident to use this system after his delivery fo training.

GW

Georgie Wells

10/02/23

5 out of 5

Tony was extremely helpful in our…

Tony was extremely helpful in our introductory session. Allowed us to ask lots of questions and structured the session around our needs.

ES

esme Simply-Teeth

10/02/23

5 out of 5

On Boarding Training

Today my Bright HR manager Anthony Miranda, went through the setting up process and how to use the Bright HR system for the team. I think the system is going to really benefit us going forward. On a note about Anthony, if wanted to mention that they delivered the information really well. I found them to be very patient and worked at my pace of learning. (I'm a slight oldie, when it comes to tech) so thank you Anthony.

NM

Nicole McCarthy

10/01/23

5 out of 5

We had a training session with Anthony…

We had a training session with Anthony Miranda, and he was superb. Very clear, helpful and took the time to answer as many questions as we had throughout the training. Thank you!

PM

Petros Mapanda

09/29/23

5 out of 5

Jamie was very clear in his…

Jamie was very clear in his instructions on how to use BrightSafe. He made sure I understood what he was showing me.

MT

Miss. Tara Gunn

09/28/23

5 out of 5

We have been using Bright HR as a…

We have been using Bright HR as a company for over a year now and its really working well for the company but on a personnel level because I recommended another company I received a £250 visa card. Mark was brilliant in helping with my referral and even better when I told him that I lost the activation details 🫣not only was he polite and responded very fast, he organised for the details to be re-sent very quickly. Great service Mark and Bright are lucky to have you on the team. I would ...

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PA

Pelu Adetola

09/28/23

5 out of 5

Helpful and informed

My BrightHR consultant Tony Ogbe was really helpful and made the setup easy to understand but yet very informative! He answered all my questions and passed on my details to the relevant team to help my post ads. Thank you.

HH

Hollie Harrison

09/28/23

5 out of 5

Had a really good and thorough training…

Had a really good and thorough training session with Gareth! Thank you for the help!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].