9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 651-660 out of 3142
B
Beck
10/08/23
Simple, intuitive and easy to use
I was introduced to BrightHR with Ewan Logsdon and found the introduction to be straightforward, full of information and the system easy to use. Great for SME's and good communication for further assistance. Would recommend.
KD
Kirstie Davies
10/08/23
Seemless transfer to new system
Arron Hardman was extremely knowledgeable and helpful to our set up with BrightHR. We are very impressed so far :)
KC
Kamson Consulting
10/08/23
Great software and great service
BrightHr and Connor in particular were great in understanding and meeting the needs of our organisation. The onboarding and training in particular was fantastic!
A
Aoife
10/05/23
I had my training with Rachel Riordan…
I had my training with Rachel Riordan and it was a very pleasant experience ,she explained everything very clearly
AB
Angela Bullard
10/05/23
Tony Ogbe is such a good account…
Tony Ogbe of Peninsula HR is such a good account manager. He is able to answer queries speedily and fully and he takes us through new (to us) areas of the portal, stage by stage, in a very patient, helpful way.
A
Abbymo
10/05/23
Very good
Anthony was extremely friendly and helpful, he guided us through the system succinctly and answered all our questions.
KM
Karen Mitchell
10/04/23
I chatted with Kirsty today as I had an…
I chatted with Kirsty today as I had an issue that needed resolving on the Bright HR app. She was so knowledgeable about the product and talked me through getting the issue rectified.
AO
Amanda Ormsby
10/04/23
From the very beginning I felt at ease…
From the very beginning I felt at ease with Anthony in BrightHR - the demo was brilliant and even though I didn't quite get it at the start his patience and kind manner made it easier for me to learn my way around the system. The constant emails I sent him for help were answered very quickly wit screenshots to help and I felt nothing was too much bother for him. We are up and running now and very happy with this service, Thanks again Anthony
M
MD
10/04/23
Fabulous BrightHR
Peter offered expert assistance in simplifying and resolving my issue and demonstrating excellent customer service. I found him helpful and knowledgeable.
MC
Marian Chihuri
10/03/23
I'm really excited on joining Bright…
I'm really excited on joining Bright HR-and Tony Ogbe has been amazing in taking his time in on-boarding me. There was a lot to take in and Tony was patient in answering my questions. Our future is Bright:)
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].