9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 621-630 out of 3142
J
Joanne
10/18/23
Great onboarding experience
Sam Lambrou went through all the different aspects of the system and what all the various apps do. He was thorough, knowledgeable, and patient and he listened and provided answers to my questions.
GP
Giorgia Paoloni
10/18/23
Engaging Demo
Ryan Healey was engaging and gave a fantastic demo to myself and senior management, we were really impressed. He immediately build a rapport talking to us by name and making sure what he was telling us was relevant.
JG
Judith Gordon
10/18/23
Great onboarding
Today's onboarding meeting with Makinzie was a delight. A great tour of the software, and I had all my questions answered, so I'm ready to make best use of it.
C
customer
10/17/23
Ben was very quick to answer my query
Date of experience: October 18, 2023
AD
Alex Dunn
10/16/23
Excellent service
Excellent service from Ewan Lodgson, very helpful with advising on solutions specific to our workforce.
VT
VLAD T
10/16/23
Comprehensive training.
Comprehensive training about the software, Very helpful in showing and describing all features. It was a pleasure to have the meeting with Jamie.
R
Rob
10/16/23
Makinzie was extremely helpful and…
Makinzie was extremely helpful and patient resolving our issue today. Thankyou
MD
Mr Duncan Gunn
10/15/23
EXCELLENT AND VERY HELPFUL
Date of experience: October 16, 2023
W
Will
10/12/23
Easy to use product and friendly…
Easy to use product and friendly service.
HS
Howard Sherbourne
10/12/23
Fantastic!
BrightHR is a fantastic piece of software. A great programme, the support is fantastic, a special mention of Beth who went over and above.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].