9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 611-620 out of 3142
S
STS
10/23/23
Our training with Tony Ogbe was very…
Our training with Tony Ogbe was very informative. He was quick and didn't waste time explaining all the areas we needed to be aware of.
KD
Kiyara Dharmaratne
10/23/23
Onboarding Training Session
My onboarding meeting with Tony Ogbe was very informative and has showed me the amazing applications of BrightHR. He made sure to answer all my questions and make my training specific to my company's needs. I was also introduced to various elements of the software that could further help our company's needs.
HB
Helen Ball
10/22/23
Jamie was very helpful and knowledgeable
Date of experience: October 23, 2023
TM
Tendai Marange
10/22/23
I'm very happy with the training that…
I'm very happy with the training that we had with Kevin Koomson. He had shown us all the details on how to use the BrightHR & BrightSafe app to do the work. Kevin was so friendly, and his service was superb. Thank you, job well done.
DP
David Powell
10/22/23
Tony was very patient and helpful
Date of experience: October 23, 2023
M
Michelle
10/19/23
Daniel was very helpful
Daniel was very helpful, professional & friendly. Answered all my questions & helped me understand the system.
LT
Lila Thompson
10/19/23
Really thorough advice and support!
Really thorough advice and support. Excellent service.
ЮЧ
Юлія Чернявська
10/19/23
Amazing meeting
We had a really good meeting with Conor Phelan. He showed us all functions from Bright in very easy way. Also he provided us with all guides and useful information about system which we can use in the future. Also, he was pleaser answer for all our questions. We had a very good experience especially because we were limited in a time so he did everything very quick for us!
P
Pam
10/18/23
Tony Ogbe
Tony Ogbe, he is very helpful and help to solve the problem. step by step, very clear. Very professional.
JD
Jude Dunne
10/18/23
easy to use system
Makinzie Welch did our onboarding session which was friendly, helpful and informative. She explained everything in full and answered all our questions. She offered support after the session if we were stuck. The system seems very easy to use for admin and users. keeps everything HR in one place. Perfect to cover all our needs
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].